The co-op will analyze IT data using ServiceNow, capture inconsistencies, optimize data entry, and create reports to support IT operations.
Category/Area of Expertise: Co-Ops
Job Requisition: 455365
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Service Delivery: Process Controls (5145414)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Co-op Program Overview:
Get an insider view of the fast-changing grocery retail industry while developing relevant business, technical and leadership skills geared towards enhancing your career. This paid Co-op experience is an opportunity to help drive business results in an environment designed to promote and reward diversity, innovation and leadership. Our mission is to create impactful early talent programs that provide cohorts with meaningful project work, learning and development sessions, and mentorship opportunities.
**Applicants must be currently enrolled in a bachelor's or master's degree program. Applicants must be currently authorized to work in the United States on a full-time basis and be available from July 13, 2026 through December 4, 2026. We have a hybrid work environment that requires a minimum of three days a week in the office. Please submit your resume including your cumulative GPA. Transcripts may be requested at a future date.**
Department/Position Description:
The Performance Analytics team transforms raw data from our IT systems and operational functions into actionable insights. Using ServiceNow as our primary platform, we analyze a wide range of data-including IT monitoring metrics, incident reports, change records, and more. These analytics help surface trends and patterns that empower both IT and business leaders to make informed, timely decisions. By continuously monitoring performance, we enable the organization to improve IT service delivery and align technology operations with business goals. During the session, the co-op will gain hands-on experience understanding how data is entered into ServiceNow; capturing inconsistencies with entered data, data that doesn't follow protocol, and understand which data points could be automated to reduce the overall volume of tickets entered. This co-op position may also include creating reports and/or dashboards to show the volumes in each area and any new data points that stand out.
Qualifications:
Individual cohort pay rates vary based on location, academic year, and position.
Individual cohort pay rates vary based on location, academic year, and position.
ME/NC/PA/SC Salary Range: $20.90 - $35.70
IL/MA/MD Salary Range: $22.80 - $37.30
#LI-DNI
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 455365
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Service Delivery: Process Controls (5145414)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Co-op Program Overview:
Get an insider view of the fast-changing grocery retail industry while developing relevant business, technical and leadership skills geared towards enhancing your career. This paid Co-op experience is an opportunity to help drive business results in an environment designed to promote and reward diversity, innovation and leadership. Our mission is to create impactful early talent programs that provide cohorts with meaningful project work, learning and development sessions, and mentorship opportunities.
**Applicants must be currently enrolled in a bachelor's or master's degree program. Applicants must be currently authorized to work in the United States on a full-time basis and be available from July 13, 2026 through December 4, 2026. We have a hybrid work environment that requires a minimum of three days a week in the office. Please submit your resume including your cumulative GPA. Transcripts may be requested at a future date.**
- Approximate 6-month Co-op session with competitive pay
- Impactful project work to develop your skills/knowledge
- Career assistance & mentoring in obtaining full time positions within ADUSA
- Leadership speaker sessions and development activities
- One-on-one mentoring in your area of interest
- Involvement in group community service events
- Networking and professional engagement opportunities
- Access to online career development tools and resources
- Opportunity to present project work to company leaders and gain executive visibility
Department/Position Description:
The Performance Analytics team transforms raw data from our IT systems and operational functions into actionable insights. Using ServiceNow as our primary platform, we analyze a wide range of data-including IT monitoring metrics, incident reports, change records, and more. These analytics help surface trends and patterns that empower both IT and business leaders to make informed, timely decisions. By continuously monitoring performance, we enable the organization to improve IT service delivery and align technology operations with business goals. During the session, the co-op will gain hands-on experience understanding how data is entered into ServiceNow; capturing inconsistencies with entered data, data that doesn't follow protocol, and understand which data points could be automated to reduce the overall volume of tickets entered. This co-op position may also include creating reports and/or dashboards to show the volumes in each area and any new data points that stand out.
Qualifications:
- Currently pursuing a degree in Information Technology, Management Information Systems, Data Analytics, or a related field.
- Proficiency or experience in SQL or JavaScript
- Ability to analyze, segment, and interpret complex data sets to extract actionable insights
- Familiarity with database management and table relationships
- Data Analysis prep (write cogent highlights and callouts on the data)
- Ability to communicate effectively
Individual cohort pay rates vary based on location, academic year, and position.
Individual cohort pay rates vary based on location, academic year, and position.
ME/NC/PA/SC Salary Range: $20.90 - $35.70
IL/MA/MD Salary Range: $22.80 - $37.30
#LI-DNI
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Top Skills
JavaScript
Servicenow
SQL
Ahold Delhaize USA Salisbury, North Carolina, USA Office
2110 Executive Dr, Salisbury, NC, United States, 28147
Similar Jobs at Ahold Delhaize USA
AdTech • eCommerce • Food • Marketing Tech • Retail
This co-op role involves supporting budgeting and forecasting for IT projects, conducting financial analysis, managing expenses, and preparing reports for senior management. It emphasizes teamwork and leadership development.
Top Skills:
Excel
AdTech • eCommerce • Food • Marketing Tech • Retail
The Solutions Delivery Analyst IV leads technical support for systems and applications, manages mid to large IT projects, and mentors team members to ensure operational stability and continuous improvement in a grocery retail environment.
Top Skills:
Connected PaymentsNcr Pos ExNcr StorelineToshiba Ace Pos
AdTech • eCommerce • Food • Marketing Tech • Retail
Lead technical subject matter expert for systems and applications, managing large-scale IT projects, providing third-level support, and coaching team members for technical improvement.
Top Skills:
It SolutionsSupply Chain Systems
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

