Sourcing Lead Marketing and Customer Collateral

Citizens is currently in the process of delivering a transformed sourcing experience to the business. In the role as a Sourcing Lead for Marketing and Customer Collateral, you will be armed with key spend data, forward looking market intelligence and a fully integrated source to pay process, enabling you to be a strong strategic partner with business line executives. This will help you drive shorter cycle times, increased market intelligence, higher level strategic discussions and increased savings opportunities.

The Sourcing Lead will report to the Category Sourcing Team Manager in Strategic Sourcing within Procurement. The Lead will drive cost savings initiatives for the assigned commodity and consider the total cost of ownership across Citizens. The successful candidate will partner with business owners to identify market and economic trend opportunities and execute against them to continually improve the value derived from third party relationships. The Sourcing Lead will exhibit strong business acumen and understanding of the financial services industry. The primary focus is to align with the business lines in a way that generates a positive impact to them achieving their business goals, while optimizing value to the overall organization.

Primary responsibilities include

• Assist in the development of commodity strategies to achieve cost savings and improve quality and service levels by identifying opportunities and sourcing strategies for strategic/complex negotiations.
• Oversee all spend activity for assigned commodity and determine proper action plan for all purchases that meet Procurement involve threshold.
• Join and potentially lead cross-functional teams to execute sourcing initiatives including the competitive bidding process and contract negotiations; ability to negotiate, including contract red lining for all types of corporate transactions using an Agile contracting framework.
• Provide Category Procurement subject matter expertise for the associated business/function; effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
• Maintain current with the industry supply base and industry trends with the objective to develop innovative solutions to complex problems.
• Proactively identify improvement opportunities for assigned category areas and recommend key actions; utilize analytical thinking and tools to identify new benefits generation; prioritize projects to ensure demonstrated impact to the business.

Required Qualifications

• 3+ years of strategic sourcing or category experience.
• Demonstrated experience leading negotiations.
• Strong commercial acumen and financial modeling capability.
• Advanced analytical skills with the ability to translate data into actionable insights.
• Experience working cross-functionally and driving consensus across stakeholders.
• Structured, organized, and methodical planning skills.

• Communication and presentation skills.

  
  

Preferred Qualifications

• Experience in financial services or other regulated industries.
• Knowledge of third-party risk management frameworks and regulatory environments.
• Experience managing large, complex spend portfolios.
• MBA or professional certification (CPSM, CIPS, or similar).

Core Competencies

• Strategic thinking and long-term planning
• Negotiation and influencing skills
• Financial and analytical rigor
• Risk-aware decision making
• Stakeholder management and executive presence
• Change leadership in matrixed environments

Hours & Work Schedule

• 40 hours per week
• Monday – Friday

Pay Transparency 

The salary range for this position is $97,000– $125,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience. No other portions of the posting are changing, including benefits language or incentive guidance (e.g., Teller roles should continue to remove incentive language as noted). ‌‌

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.