Aledade Jobs

Solutions Operations Lead

Aledade

Solutions Operations Lead

Reposted 4 Days Ago

Be an Early Applicant

In-Office or Remote

Hiring Remotely in United States

Senior level

In-Office or Remote

Hiring Remotely in United States

Senior level

The Solutions Operations Lead manages and optimizes healthcare solutions by mapping contracts, analyzing portfolios, and collaborating cross-functionally to ensure resource alignment and performance optimization.

The summary above was generated by AI

The Solutions Operations Lead is responsible for overseeing and optimizing our comprehensive portfolio of patient and practice solutions. This role will take prioritized contract outputs from our business development team and map them to eligible solutions based on service levels ensuring optimal capacity alignment across our healthcare solutions portfolio.

Primary Duties

Solution Mapping & Alignment

Analyze and map contract prioritization frameworks to corresponding solutions to maximize performance outcomes and resource utilization

Develop systematic approaches for aligning high-priority contracts with optimal solution delivery models

Monitor and adjust solution assignments based on contract performance data and strategic priorities

Create and maintain solution-to-contract mapping documentation and workflows

Portfolio Management

Conduct comprehensive analysis of the Patient & Practice Solutions portfolio to identify optimization opportunities, gaps, and strategic alignment with business objectives

Develop and maintain holistic view of all solutions offerings, including performance metrics

Prepare executive reports on portfolio performance, capacity utilization, and strategic recommendations

Cross-Functional Collaboration and Coordination

Serve as the operational bridge between contract prioritization and solution delivery teams

Collaborate with capacity planning teams to ensure solution rollouts align with available resources and operational capabilities

Partner with stakeholder teams to ensure seamless solution delivery

Other duties as assigned

Minimum Qualifications

Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or related field

5+ years of experience in portfolio management, operations, or solutions management

Experience in matrix organizations with complex stakeholder management

Strong analytical and problem-solving skills

Experience working in fast-paced, growth-oriented organizations

Strong organization and time management skills with a focus on attention to detail

Strong communication (written & verbal) skills; ability to document and maintain SOP’s/processes and clearly share data outputs with various audiences

Ability to work independently and collaboratively

Advanced proficiency in data analysis tools

Preferred knowledge, skills and/or abilities

Healthcare industry experience, particularly in practice management or patient solutions

Project Management Professional (PMP) certification

Background in healthcare operations or clinical workflows

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.

#LI-AM1

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Similar Jobs

Guidehouse

Solutions Operations Lead

4 Days Ago

Remote

USA

149K-248K Annually

Senior level

149K-248K Annually

Senior level

Consulting

The Solutions Operations Lead manages AWS cloud operations, overseeing deployment automation, DevSecOps practices, and infrastructure reliability while mentoring engineering teams and ensuring compliance and security.

Top Skills: AWSAws CdkAws CodepipelineBashCi/CdCloudFormationCloudwatchDevsecopsDockerGitGithub ActionsGitlabGrafanaInfrastructure As CodeJenkinsPrometheusPythonSplunkTerraform

Capital One

Operations Specialist

5 Hours Ago

Remote or Hybrid

57K-65K Annually

Mid level

57K-65K Annually

Mid level

Fintech • Machine Learning • Payments • Software • Financial Services

Manage and improve SCRA processes including reporting, auditing, analytics, and compliance. Provide oversight, track/resolving process breakdowns, train new hires, collaborate cross-functionally, and perform occasional customer contact to ensure federal law adherence and minimize losses.

Top Skills: ChromeGoogle SuiteMS Office

Capital One

Principal Relationship Management - Strategic Client Management (Remote-Eligible)

5 Hours Ago

Remote or Hybrid

138K-158K Annually

Senior level

138K-158K Annually

Senior level

Fintech • Machine Learning • Payments • Software • Financial Services

Lead strategic account growth and business development for key payments partners. Negotiate agreements, develop proposals and business cases, manage client portfolios, advise on acceptance and operational efficiencies, assess risk and compliance during negotiations, perform market analysis, and engage clients (approx. 25-30% travel) to increase network transaction volume.

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus