Jobs at Aledade

Design, implement, and support Five9-based telephony and API integrations, lead contact center platform migrations and automation, manage SIP trunking and carrier connectivity, coordinate security and vendor assessments, monitor and troubleshoot telephony systems, and evaluate emerging AI and automation solutions to modernize contact center operations.

Owns Aledade’s Annual Operating Plan and OKR performance management, driving accountability, execution, risk mitigation, and cross-functional alignment. Leads annual and mid-year planning cycles, refines the planning playbook, and prepares data-driven Quarterly Business Review materials. Partners with senior leaders and teams across Analytics, Field, Product, and other departments to coordinate dependencies, resolve roadblocks, and translate strategy into measurable outcomes.

Build and improve scalable, secure, performant web applications and data pipelines for healthcare challenges. Develop technical roadmaps with engineering, product, and business stakeholders using Agile processes. Mentor junior engineers, conduct thorough code reviews, and promote observability, testing, alerting, metrics, and frequent incremental releases. Work with large-scale data processing, databases, APIs, cloud technologies, containerization, orchestration, and CI/CD systems.

Build scalable full-stack applications integrating healthcare insights with browser-based and Windows EHR systems. Develop products using FHIR and HL7 interoperability standards, collaborate on technical roadmaps, and implement performant solutions. Mentor junior engineers, conduct code reviews, make technical decisions, and partner with engineering, product, and business stakeholders using Agile processes.

Leads the design, implementation, and evaluation of talent programs, including engagement surveys, performance reviews, check-ins, manager development, and employee communications. Owns the People Strategy Roadmap, establishes KPIs, tracks milestones, facilitates strategy reviews, and provides reporting to People leadership. Partners across HR, Operations, Analytics, Communications, and Learning & Development to improve program effectiveness and support a high-performing culture.

The Employee Relations Partner advises leaders on performance management, workplace conflicts, conduct issues, policy violations, and complex investigations. The role partners with People and Legal teams, manages case documentation and metrics, recommends corrective actions, supports employee relations training, identifies process improvements, and stays current on employment law. Strong judgment, confidentiality, communication, conflict management, and knowledge of U.S. employment regulations are required.

Embed with product/tech cohorts to build plugins, skills, hooks, and connectors; integrate tools via MCP Gateway and AWS; productize reusable patterns to the plugin marketplace; mentor engineers, measure adoption, and support on-call for published artifacts.

Design, build, and maintain scalable, secure AI core platform and web/data pipelines. Drive observability, auth/network integrations, runtime scalability, AI/ML infra for LLMs, mentor engineers, partner across teams, and ensure PHI security and compliance.

Design, implement, and scale web and data pipeline solutions focused on generative AI and LLMs. Improve AI/ML infrastructure for model development, training, deployment, and prompt engineering. Partner with product and stakeholders to prioritize applied AI use cases, ensure PHI security and regulatory compliance, mentor junior engineers, and contribute APIs and integrations to embed generative AI into healthcare applications.

Embed with product/tech cohorts to build and ship Claude Code plugins, skills, hooks, and MCP integrations; generalize work into reusable platform artifacts; integrate services via the MCP Gateway and AWS; support adoption, documentation, and on-call for marketplace artifacts while partnering on security, auth, and observability.

Design and build scalable, performant data ingestion systems that handle variable healthcare data formats using AI. Partner with product and engineering leaders, implement observability and CI/CD, mentor engineers, and deliver secure, maintainable solutions that accelerate onboarding of new data feeds.

Lead refactoring and optimization of scalable data pipelines, design next-generation distributed storage and processing systems, build clean interfaces for diverse data consumers, mentor engineers, and establish engineering standards and processes.

Lead two adjacent engineering teams (~7 engineers) building developer-centric AI tools and production EHR browser agents. Drive delivery, hiring, onboarding, cross-team coordination, operational rhythms, and stakeholder communication while ensuring platform, security, and product alignment in regulated healthcare contexts.

As a Senior Technical Product Manager, you will lead the AI Platform team to define roadmaps, collaborate with technical experts, and improve healthcare delivery by leveraging AI technologies.

Lead and operationalize flagship commercial initiatives (Aledade Complete, Patient Choice Services), design scalable venture strategies and non‑MSSP revenue streams, align cross‑functional teams, build performance frameworks and GTM readiness, incubate partnerships, and scale value‑based care products across independent primary care practices.

As a Principal Software Engineer, you will architect AI-enabled systems, mentor teams, and guide technical decisions for scalable products.

Lead and coordinate high-priority transformation initiatives to scale EHR-integrated value-based care insights. Perform rigorous data analysis with BI partners, manage project plans and stakeholder communications, support tool deployment, practice adoption, impact evaluation, and operationalization, and adopt AI tools to increase reach and impact.

Lead end-to-end payer go-to-market strategy and execution to drive practice enrollment and maximize attributed lives. Build and manage a high-performing team, create launch blueprints, timelines, dashboards, and sales enablement collateral. Partner cross-functionally (Analytics, Outreach, Provider Networks) to align priorities, train field teams, track KPIs, and optimize growth across commercial, Medicare Advantage, and Medicaid contracts.

The Principal Engineer will architect and develop scalable AI-driven data platforms, mentoring engineers and aligning technical strategies with business goals.

Lead strategy and execution for risk stratification/risk adjustment go-to-market and partnerships with payers, practices, and vendors. Provide subject-matter expertise, direct junior team members, coordinate cross-functionally across product, analytics, technology, and care programs, and scale initiatives that improve diagnosis documentation and performance.