As a Solutions Architect, you'll partner with Sales and Customer Success to design cloud and network solutions, guide technical decisions, and ensure customer satisfaction through onboarding and optimization.
About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
The Role
As a Solutions Architect aligned to a Sales Pod, you’ll work side-by-side with an Enterprise Sales Executive and Customer Success Manager to drive new business and grow strategic accounts. You’ll be responsible for crafting solution architectures, guiding customers through technical decision-making, and supporting long-term success through onboarding and optimization. This cross-functional role spans both pre-sales and post-sales activity, ensuring a unified customer experience from first interaction to long-term value realization. If you're someone who enjoys solving complex problems, collaborating deeply with sales and customer teams, and designing high-impact network architectures—this role is for you.
What You’ll Be Doing
- Serve as the technical lead across your assigned Sales Pod, partnering closely with an Enterprise Sales Executive and Customer Success Manager.
- Design scalable Layer 2 and Layer 3 network solutions tailored to enterprise cloud strategies and digital transformation initiatives.
- Lead technical discovery, solutions, and architecture design during the pre-sales process.
- Deliver product demos, workshops, and architecture sessions that align to business needs and technical goals. Support onboarding and expansion conversations to ensure long-term adoption and satisfaction.
- Build trusted advisor relationships with IT architects, engineers, and decision-makers at enterprise accounts.
- Maintain deep knowledge of Megaport’s platform, APIs, and ecosystem of cloud partners (AWS, Azure, Google Cloud, Oracle, etc.).Contribute to documentation, playbooks, and technical enablement to elevate pod-level execution.
- Coordinate with internal specialists and the Global SA team to drive consistency and innovation across regions.
What We Are Looking For
- 5+ years of experience in technical customer-facing roles (Sales Engineering, Solutions Architecture, or equivalent).Proven success designing enterprise cloud and network architectures in collaboration with Sales and CS teams.
- Strong understanding of public cloud networking services such as AWS Direct Connect, Azure ExpressRoute, Google Interconnect, and Oracle FastConnect.
- Ability to lead technical conversations with IT teams across presales and onboarding cycles.
- Excellent communication and presentation skills—comfortable guiding conversations from technical deep dives to executive briefings.
- Hands-on experience with Terraform and API integrations is a plus.
- Deep understanding of Layer 2/Layer 3 architectures, carrier networks, and interconnection strategies.
- Self-starter who thrives in a team-first, fast-paced, and remote-first environment.
What We Offer
- Flexible working environment – a remote-first culture with coworking options available
- Generous leave plans – including 4 weeks of paid annual leave, parental leave, birthday leave, and a purchased annual leave program
- Health and wellness support – through a wellness allowance and employee wellbeing initiatives
- Comprehensive learning support – generous study and training allowance plus 5 days of paid study leave
- Creative, modern workspaces – designed to inspire when you're not working remotely
- Motivated, inclusive team – work alongside industry experts and fresh talent
- Recognition programs – celebrate achievements with our Legend and Kudos awards
- For U.S. employees – access to medical, dental, and vision insurance, plus a 401(k) plan
#LI-DNI
If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected]
NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
Top Skills
APIs
Aws Direct Connect
Azure Expressroute
Google Interconnect
Oracle Fastconnect
Terraform
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