The Solution Consultant at Granicus will design solutions for government clients, facilitate discovery sessions, and ensure alignment with customer needs and agency priorities.
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
The Solution Consultant role at Granicus is a strategic position designed for professionals who thrive at the intersection of business problem-solving, technical storytelling, and cross-functional execution. This is where public sector challenges meet transformative solutions—and you are the one connecting the dots.
As a Solution Consultant, you’ll own discovery and solution design for opportunities. You will guide government stakeholders through structured exploration of needs, and craft solution strategies that map to Granicus products, implementation realities, and agency mission priorities. You’ll partner with AEs, Solution Architects, and Product teams to design and deliver solution recommendations that influence outcomes and set the tone for long-term partnerships.
Granicus SCs are not generic demo specialists. They’re mission translators. They don’t just describe features—they build confidence in transformation. If you’re looking to level up from supporting to leading opportunities, this is the path forward.
About our team:
- We are a collaborative, mission-driven group of presales professionals who are driven by purpose, guided by curiosity, and committed to continuous improvement. We believe in the power of technology to improve lives. We partner closely with sales, product, and marketing to connect government agencies with solutions that create measurable impact. Our team values humility, creativity, and mutual support—and we celebrate small wins as much as major milestones.
- You’ll be joining a supportive environment where questions are encouraged, mistakes are part of learning, and continuous growth is the expectation.
How we show up to work:
- We approach every engagement with empathy, professionalism, and a deep respect for the complexity of public sector work. We show up prepared, curious, and ready to help—whether we’re collaborating with a teammate, leading discovery, or presenting a solution strategy. We believe how we show up matters just as much as what we deliver.
- We trust each other, give feedback generously, and strive to model integrity and thoughtfulness in everything we do.
What we're looking for:
- 2–5 years of experience in presales, consulting, solution architecture, or public sector SaaS
- Strong track record facilitating discovery and aligning technology to real-world customer needs
- Clear written and verbal communication skills across both technical and business stakeholders
- Demonstrated ability to develop structured solution designs using templates, visuals, and narratives
- Familiarity with Salesforce, Microsoft Teams, and collaborative solutioning environments
- A consultative, customer-first mindset and deep interest in public sector modernization
Key responsibilities:
- Own discovery and solution design for qualified opportunities across government verticals
- Facilitate structured discovery sessions with stakeholders to uncover goals, metrics, blockers, and context
- Translate customer needs into compelling, actionable solution designs that reflect product fit and implementation strategy
- Partner with AEs to shape opportunity flow—including qualification, stakeholder coverage, and demo alignment
- Work cross-functionally with Architects, Product, and Services to validate solution approaches and flag risks early
- Contribute to internal frameworks, configuration playbooks, and reusable content based on live deal experience
- Share insights from discovery and solutioning that inform messaging, product direction, or field enablement
How success is measured:
- Owns solution design and discovery across all assigned opportunities
- Produces clear, aligned solution documentation that supports seamless demo execution and proposal development
- Regularly receives positive feedback from AEs, Sales Managers, and SC Leaders on value and strategic contribution
- Contributes to internal improvement—templates, tools, retrospectives, or enablement—based on field experience
- Consistently demonstrates initiative, reliability, and cross-functional collaboration that elevate team performance
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits
At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
- Flexible Time Off
- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
- 401(k) plan with matching contribution
- Paid Parental Leave
- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
- Group legal coverage
- And more!
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
Top Skills
Microsoft Teams
Salesforce
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