Software Solutions & Services Global Product Manager

The Sr. Product Management Specialist is a senior role responsible for overseeing and driving the success of the company’s products, delivering short-term and long-term growth for their products. This position combines deep product knowledge with strategic oversight, leadership, and cross-functional collaboration to enhance product performance, meet market demands, and support overall business objectives. 

Location: Fort Mill, SC

Work Schedule: Hybrid

NPI Project Management: Lead or supervise new product introduction process. Coordinate with cross-functional teams to ensure the timely and successful launch of new products.

Strategic Planning: Support strategies for new product introductions that align with market needs and business goals. Provide insights and recommendations based on market research and competitive analysis.

Cross-Functional Coordination: Collaborate with R&D, manufacturing, marketing, sales, and supply chain teams to ensure alignment and integration of new products. Facilitate effective communication and resolve any issues that arise.

Technical Expertise: Provide technical support and guidance throughout the NPI process. Address complex technical issues and ensure that new products meet quality and performance standards.

Product Validation: Support product testing and validation activities to ensure compliance with specifications and regulatory requirements. Identify and address any issues that arise during testing.

Market Readiness: Collaborate with marketing and sales teams to ensure that new products are well positioned in the market and supported with appropriate training and materials.

Documentation and Reporting: Maintain comprehensive documentation related to new product introductions. Prepare and present reports on project status, performance metrics, and strategic recommendations.

Customer and Stakeholder Engagement: Engage with customers and stakeholders to gather feedback on new products. Utilize feedback to drive product improvements and enhance customer satisfaction.

Issue Resolution: Proactively identify potential issues during the NPI phase and develop solutions to address them. Implement strategies to prevent future issues and ensure a smooth product launch.

Ideal Candidate:

• Experience managing NPI projects and leading cross-functional teams.
• Technical knowledge related to product development and introduction processes.
• Ability to interpret market data and translate it into actionable strategies.
• Ability to collaborate effectively with cross-functional teams and external stakeholders.
• Proficiency with project management and product management tools.
• Proactive approach to addressing and resolving issues.