Site Reliability Engineer

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

You will be working within the Cloud Infrastructure Engineering team that designs and develops Hybrid-Cloud compute platforms and capabilities that are crucial to keeping Cisco's critical business applications and processes available. Cisco is transforming its platforms to run the next generation of cloud-native and multi-cloud services. This role offers a superb opportunity to transform how infrastructure platforms are developed and managed with full software automation.

This team is responsible for building, deploying and managing a large enterprise grade private cloud infrastructure within Cisco data center, which caters to Cisco’s “Business Critical” applications available both internally and externally. The platform provides a very close public cloud experience to Cisco employees and at the same time is highly available with self-healing, full lifecycle monitoring, and management capabilities.

You will be a member of a software & site reliability engineering team that develops tools and integrations for a portfolio of cloud infrastructure services supporting Cisco’s critical business operations.

As a SRE (Private Cloud/Virtualization) with extensive experience in enterprise-level private cloud setups, you will join a dynamic and agile team of dedicated engineers focused on developing and deploying platform automation and tools for on-premises (OpenStack/BareMetal) cloud infrastructure. Proven experience with KVM, virtualization, Python, Ansible & AI skills is essential for this role. 

• Develop and deliver software to enhance the functionality, reliability, availability, and manageability of applications and cloud platforms using a DevOps model for on-premise solution built on Bare Metal Servers or on OpenStack.

• Ensure the quality, performance, robustness, and scalability of services, automate development processes through CI/CD pipelines, and drive Infrastructure as Code (IaaC) practices. Additionally, they will apply global IT infrastructure knowledge to develop standard solutions, evaluate new technologies, and engage multi-functional teams to solve problems or add business value.

• Setting and measuring SLOs for infrastructure, creating monitoring and logging features, and influencing technology decisions and policies.

• 8+ years of IT experience, with 5+ years specializing in Virtualization and Private Cloud Infrastructure

• Experience in RHEL builds, operations, and troubleshooting, with experience in KVM virtualization (VM configuration, networking, and high availability) and software-defined storage (e.g., Ceph)

• Experience in deploying, running and operating Private Cloud environments using OpenStack, including writing Python patches

• Experience in Software-Defined Networking (OVS, OVN, NFV) and Infrastructure-as-Code (IaC) using Ansible/ArgoCD/Puppet

• Strong software development experience in Python, with proven experience in Ansible for configuration management(GitHub/Helm, ArgoCD and Conjur/Vault)

• Proficient in Agile software development and end-to-end IT processes (design, implementation, operations)

• Collaborates effectively with geographically distributed teams, building strong, culturally sensitive relationships and aligning on goals

• Ambitious, adaptable, and motivated to contribute wherever needed to deliver exceptional products.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.