The SI Business Analyst will drive integration between business needs and technical delivery, focusing on insurance and healthcare systems. Responsibilities include capturing requirements, performing gap analysis, designing workflows, and leading cross-functional teams to optimize system performance and support digital transformation initiatives.
About This Role
We are seeking a strategic and results-driven System Integration (SI) Business Analyst to join our team and drive seamless integration between business needs and technical delivery. The ideal candidate will bring deep domain expertise in insurance and/or healthcare systems, combined with proven experience in leading enterprise-level integrations, process automation, and digital transformation initiatives.
This role requires strong analytical skills, stakeholder management, and a collaborative mindset to deliver scalable, secure, and efficient system solutions.
What We’re Looking For
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field
- 10+ years of experience in business systems analysis, enterprise integrations, and insurance/financial platforms
- Proven track record in requirements elicitation, business process design, and Agile SDLC environments
- Expertise in configuration design, triage, testing, and implementation of enterprise system integrations
- Hands-on experience with tools such as Salesforce, Jira, DocuSign, and API platforms
- Strong understanding of RESTful APIs, JSON, XML, and integration workflows
- Excellent analytical and problem-solving skills with a focus on delivering scalable solutions
- Skilled communicator capable of translating complex requirements into clear functional documentation
- Certified Agile Coach or similar Agile framework expertise is a plus
What You’ll Be Doing
- Collaborate with clients and internal teams to capture, translate, and document integration requirements and business rules
- Perform gap analysis on existing systems, define integration strategies, and recommend scalable solutions
- Drive cross-functional alignment between business stakeholders, developers, QA, and compliance teams
- Design and document integration workflows, including mapping user journeys, triggers, and automation rules
- Define functional specifications for APIs, data capture layouts, workflow steps, and role-based access controls
- Configure systems to support billing, claims, and premium audit processes in alignment with regulatory requirements
- Lead the documentation and setup of new Programs, Lines of Business, Coverages, and related business entities
- Analyze data requirements for insurance forms, map system data to output formats, and support rules configuration
- Guide development and QA teams through user stories, sprint planning, and backlog grooming
- Develop and execute test plans to validate data integrity and functional performance of integrated systems
- Provide post-implementation support, triaging production issues and optimizing ongoing system performance
- Contribute to the digital transformation of client ecosystems, identifying opportunities for workflow automation and operational efficiency
Compensation for this role is $90K – $110K!
Similar Jobs
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
Build evaluation infrastructure, observability tools, diagnostic systems, datasets, annotation workflows, and experiments for production AI agents. Lead a hands-on AI Quality engineering team, improve agent reliability, latency, and cost, and partner with AI Core engineering. The role requires managing priorities while contributing directly to Ruby on Rails and Python codebases.
Top Skills:
Ai AgentsBraintrustCi/CdLangsmithLlmsPythonRuby On Rails
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
Lead Circle’s brand design across product launches, campaigns, advertising, social, events, presentations, video, and digital experiences. Define creative direction, evolve visual identity systems, develop campaign concepts and storyboards, and translate complex software and AI products into compelling visual narratives. Build scalable templates and frameworks, collaborate with Marketing, Product Marketing, Content, Motion, and Leadership, present creative rationale, and explore AI-powered design workflows.
Top Skills:
Adobe Creative SuiteFigma
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, observability tooling, diagnostic systems, datasets, annotation workflows, and CI/CD pipelines for AI agents. Design experiments across prompts, models, and agent harnesses; diagnose failures; improve quality, latency, and cost; and partner with AI Core engineering to validate production changes.
Top Skills:
BraintrustCi/CdLangsmithLlmsPythonRuby On Rails
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
