Services Solution Architect- Automation

Qualifications:  

• Bachelor's degree in business, system architecture, computer science, information systems, engineering, or related field required. Master’s degree preferred. 

• 10+ years of experience in customer engagement, solution design, or technology delivery, leadership experience preferred 

• Ability to ask the right questions to understand the business problem and identify the measurement or business object. 

• A deep understanding of the sales process and customer lifecycle. 

• Proven track record in successfully working with Fortune 500 clients. 

• Strong analytical and problem-solving skills with a data-driven approach. 

• Excellent communication and engagement skills; ability to communicate with all levels of management. 

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 

• Ability to generate creative solutions to difficult or ambiguous problems in a group setting. 

• Proficiency with Microsoft PowerPoint, Excel and business visualization skills 

Want to learn more about Consulting Services? Check us out on our platform: https://www.wwt.com/consulting-services 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $117,600 to $147,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. 

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT
remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please email [email protected].

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Why WWT? 

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges. 

What will you be doing? 

As a Services Solution Architect within the Automation and Agentic Operations Solutions Practice, you'll hold responsibility for providing leadership while solutioning opportunities for complex and strategic automation programs. You will identify, shape, and close new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. Automation solutions will range from strategy to implementation and integrate across multi-domains such as Cloud, Security, Digital and more. 

You'll lead teams in developing a competitive and compelling business case for our clients, designing and executing the competitive solution strategy while mitigating risks and articulating the value of the WWT services. 

Key Responsibilities: 

Solutioning & Collaboration 

• Own the technical and solutioning work for automation pursuits, working directly with sales and clients to define use cases, scope automation opportunities, and translate business requirements into clear solution architectures and proposals 

• Lead client-facing discovery and solution design during sales cycles, validating data sources, technical feasibility, delivery approach, and value assumptions to ensure solutions are realistic, differentiated, and aligned to client priorities 

• Qualify and drive automation opportunities forward, assessing fit, complexity, value potential, and delivery readiness while maintaining accountability for progression, decision points, and handoff into execution 

Team Support & Coaching 

• Serve as the central owner of opportunity governance, maintaining consistency in how opportunities are evaluated, shaped, and advanced across the team. 

• Support fellow Solution Architects by sharing best practices and providing deal guidance to strengthen solution quality. 

• Foster collaboration across sales and delivery teams, reinforcing a disciplined and scalable approach to automation opportunities. 

Delivery Alignment 

• Partner with sales and delivery teams to align expansion strategy, scope, and sequencing, ensuring opportunities are positioned for successful execution and follow-on growth 

• Create and maintain pursuit-to-delivery artifacts as needed, including solution overviews, scope definitions, and procedural documentation to support clean handoff and consistent execution 

Continuous Learning 

• Drive continuous improvement initiatives by exploring new tools, technologies, and processes. 

• Maintain required level of knowledge on company-offered solutions including the completion of assigned courses and relevant certification exams when applicable. 

• Serves as a resource for the team on industry trends, sales methodologies, and best practices.