Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Toast is entering its next phase of growth, and our People Technology team is building the foundation that will help us scale. We are creating a more connected and integrated technology ecosystem that simplifies how work gets done and delivers seamless, intuitive self-service experiences for employees and managers.
We are creating a connected, integrated technology ecosystem that simplifies how work gets done and delivers seamless, intuitive self-service experiences for our Toasters (employees) and leaders.
About this Roll* (The Role)As a Senior Workday Integrations Engineer on the People Technology team, you will play a critical role in making our global technology vision a reality. You will design, build, maintain, and support the connections that allow data to move securely across our People systems—connecting Workday with payroll, benefits, talent acquisition, identity management, and other enterprise platforms.
This role balances strategic integration engineering with operational ownership. You’ll serve as a key technical resource to build scalable new capabilities while strengthening the stability of our existing ecosystem through better monitoring, testing, and continuous improvement.
A day in the life (Responsibilities):
- Design & Build: Develop, test, and deploy scalable Workday integrations using Workday Studio, EIB, Core Connectors, Cloud Connect, PECI, and Web Services.
- Cross-Functional Collaboration: Partner with People, Payroll, Benefits, Talent Acquisition, Finance, IT, and Security to translate business needs into robust technical designs and data mappings.
- End-to-End Ownership: Lead integrations through their full lifecycle—from initial discovery and architecture through testing, deployment, and ongoing optimization.
- Operational Excellence: Manage the integration service queue, driving root-cause analysis on production failures to continuously reduce technical debt and manual fixes.
- Health & Governance: Enhance alerting, logging, error handling, and release testing (including Workday biannual updates) to proactively catch issues before they impact business operations.
- Technical Leadership: Create clear documentation (runbooks, integration specs, data flow diagrams) and mentor peers on integration standards and best practices.
What you'll need to thrive (Requirements):
- 3+ years of hands-on experience designing, building, and supporting Workday integrations in a complex enterprise environment.
- Core Technical Expertise: Demonstrated experience with Workday Studio, EIB, Core Connectors, Cloud Connect, PECI, Workday Web Services, RaaS, calculated fields, and custom reporting.
- Data Protocols & Formats: Working knowledge of REST, SOAP, XML, XSLT, JSON, WSDL, XPath, SFTP, and HTTPS.
- Security & Auth Standards: Familiarity with OAuth 2.0, SAML, SSL/TLS, and PGP encryption.
- Problem Solving: Strong analytical skills with a track record of troubleshooting production integrations via ticketing systems like Jira or ServiceNow.
- Domain Context: Solid understanding of core HR functional areas (HCM, Payroll, Benefits, Compensation, Time & Attendance).
What will help you stand out (Nonessential Skills/Nice to Haves):
- Workday Pro Certification in Integrations.
- Experience with Workday Extend or Workday Prism Analytics.
- Hands-on exposure to IPaaS / middleware platforms like Boomi or MuleSoft.
- Familiarity with adjacent tech stacks: Greenhouse, ServiceNow, CloudPay, ADP, Okta, or NetSuite.
- Background supporting People Technology in a fast-paced, high-growth, or global matrix environment.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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