Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.
We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.
Why You’ll Love This Role
We are seeking a Sr Revenue Enablement Manager - Technical Sales to own and manage our Enablement programs for our Solutions Engineers (SEs) and Customer Success Engineers (CSEs). In this role, you will play a key part in driving the technical and customer-facing effectiveness of these teams. Your focus will be on onboarding and equipping SEs and CSEs to deliver compelling customer demos, run successful proofs of value (PoVs), understand product licensing, sizing, and pricing, and selling the entire Cribl portfolio, with a concerted focus on emerging products including Search and Lake.
As An Active Member Of Our Team, You Will…
- Design, implement, and manage enablement programs to help SEs and CSEs deliver customer demos and execute successful proofs of value with confidence.
- Expanding and evolving the SE and CSE onboarding program from design to in-person delivery.
- Provide comprehensive enablement on our storage and analysis solutions, product licensing, sizing, competitive positioning/trap-setting, and pricing models to ensure technical teams can effectively position Cribl's entire portfolio.
- Develop and deliver enablement content and workshops to support technical discovery processes and new customer value messaging.
- Collaborate with cross-functional teams (e.g. Product, SE Leadership, Product & Technical Marketing, Enablement) to align enablement initiatives with product launches, ensuring SEs and CSEs are equipped to communicate new features effectively.
- Partner with technical leadership to identify knowledge gaps and develop targeted training to enhance technical and customer-facing skills.
- Monitor and analyze the effectiveness of enablement programs through engagement metrics, stakeholder feedback, and leading business indicators to drive continuous improvement.
- Leverage AI tools and agentic workflows for program development, practical application, lab development, and just-in-time enablement.
- We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
If You’ve Got It - We Want It
- 7+ years of experience in combined technical sales enablement, technical training, and/or Solutions Engineering.
- 5+ years of experience working in a customer-facing Technical Sales role, preferably in the enterprise SaaS industry and strong familiarity with the IT telemetry and observability space.
- Proven ability to design and deliver complex technical enablement programs that drive measurable outcomes, leveraging AI as a teammate.
- Strong program management skills with the ability to manage multiple initiatives and priorities simultaneously.
- Exceptional written and verbal communication skills with the ability to translate technical concepts into actionable learning.
- Experience collaborating across departments, including Sales, Product, Marketing, Solutions Engineering, and Customer Success teams.
- Experience working with demo platforms and tools and writing demo instructions for technical sales audiences.
- Self-starter with a strategic mindset, attention to detail, and a drive for continuous improvement.
#LI-KM1
#LI-Remote
The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
