At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
Senior Software Engineer (VoIP)
We're building the tools that help local businesses connect, grow, and win.
We're looking for a Senior Software Engineer who thinks like a product owner, someone who's scrappy, opinionated, and energized by taking something from zero to one, with expertise in building VoIP solutions. In this role, you will join a team of intelligent and dedicated engineers tasked with empowering local businesses by creating a modern phone service for collecting and converting leads for local businesses through AI agents. You care more about what ships than what stack you're shipping on, and you use AI tooling (Claude Code, Codex, Cursor) as a genuine force multiplier, not a novelty.
What you'll do
You'll own features end-to-end, from the first design conversation to production, on a platform thousands of businesses rely on every day. You'll influence architecture, collaborate closely with product and design, and help keep our VoIP systems reliable as we scale. You'll also invest in the people around you: sharing knowledge, reviewing code, and raising the team's collective ceiling.
What you should have
- 6+ years building and shipping production systems
- A track record of owning problems end-to-end, not just executing tickets, but defining and delivering.
- Experience identifying and resolving bottlenecks and performance issues within our VoIP infrastructure
- Experience with VoIP platforms like FreeSwitch, Kamailio, OpenSIPS, Asterisk
- A hands-on, daily relationship with AI coding tools (Claude Code, Cursor, Copilot, etc.) - you've figured out how to move meaningfully faster with them.
What we hope you have
- Experience at a fast-moving startup or SaaS company.
- Familiarity with distributed systems concepts: queues, event-driven architecture, horizontal scaling.
- Hands-on experience with network monitoring, network diagnostics, and network analytics tools.
- WebRTC experience: SDP negotiation, ICE/STUN/TURN, browser and mobile softphones
- Proficient in packet capture utilities and identifying application issues at the packet level.
- Experience in network, server, and application-status monitoring.
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local business
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan with company matching
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Similar Jobs
.png)
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
