The Senior Sales Engineer supports pre-sales for Managed Detection and Response, providing technical knowledge and customer engagement while advising on threat landscapes.
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
The Sales Engineer will be responsible for providing deep subject matter expertise on advisory services remotely and in person, scoping and closing incident response engagements, and growing the managed services & integrations business. This role involves collaboration with Sophos Sales, Sales Engineers, Channel Partners, insurance carriers, brokers, and law firms, with a focus on new logo customers.
Location: Pacific/Mountain Time Zones - Working remotely
What You Will Do
- Serve as a subject matter expert on Sophos services, supporting the sales organization and driving new customer acquisitions.
- Provide pre-sales support and scope advisory services engagements through remote and onsite interactions with account teams, partners, and customers.
- Demonstrate service value through trials, proof of concepts, demonstrations, and enablement activities for partners, resellers, MSPs, and customers, in person and remote.
- Collaborate with Channel and Marketing teams to position advisory services, participate in public relations/marketing events, and lead generation campaigns.
- Present current cyber threat landscapes and trends to position services for various security assessments and exercises.
- Offer light weekend and holiday availability for on-call rotations supporting Digital Forensics and Incident Response services.
- Consult, architect, deploy, configure, and troubleshoot solutions within customer environments, ensuring technical requirements are met.
- Conduct research on competitive differentiators and maintain a comprehensive knowledge base of the Sophos services portfolio.
What You Will Bring
- Required: Minimum of 5 years of experience in presales support, solutions architecture, consulting, and supporting cybersecurity solutions (e.g., EDR/XDR/DFIR tools, Managed Detection and Response Services).
- Desired: Experience in Incident Response (IR) and IR Management.
- Desired: Knowledge or expertise in domains such as Digital Forensics, Incident Response, Business Email Compromise, and Compromise Assessment.
- Desired: Experience in SecOps, SOC, or as an Analyst.
- Desired: Experience working with insurance carriers, brokers, and legal counsels.
- Preferred: Experience in Identity Access Management, Multi-Factor Authentication, and deployment of Firewalls, Network Appliances, API Configurations, and SIEM ingestion.
- Preferred: Experience in Penetration Testing, Red Teaming, Physical Security, Social Engineering, Insider Threat, Cyber Threat Intelligence, and Threat Hunting.
- Ability to apply empathy, build trust, and establish rapport with various stakeholders, including customers, partners, insurance carriers, and legal counsels.
- Self-motivated and able to thrive in a team environment.
- Deep technical knowledge of digital forensics, incident response, endpoint security, networking concepts, and business-critical assets.
- Understanding of Threat Actor TTPs, malware, threat hunting, and industry-standard security frameworks (e.g., MITRE).
- Knowledge of the security services industry, including competitors, market needs, and trends.
In the United States, the base salary for this role ranges from $119,000 to $198,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#li-remote
#B2
#li-ND2
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Top Skills
Endpoint Security Concepts
Managed Detection And Response
Networking
Security Solutions
Similar Jobs
Productivity • Software
The Sales Engineer will drive technical pre-sales engagements, demonstrate Cervis's value, support sales cycles, and facilitate customer transitions.
Top Skills:
APIsAWSAzureCi/CdGCPKubernetes
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Sales Engineer at Zscaler, you'll provide technical expertise, drive technical sales processes, and build relationships with enterprise customers to enhance their digital experience.
Top Skills:
Active DirectoryCachesFirewallsGpoHTTPLdapLinuxmacOSNetwork Security TechnologiesProxiesRoutersSAMLSsoSwitchesUnixWeb Security TechnologiesWindows
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Sales Engineer oversees the technical sales process, runs Proof of Value projects, and collaborates with internal teams at Zscaler.
Top Skills:
CcnpCcspCisspJncipNetwork Security TechnologiesPcnsa
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
