CRC Insurance Services Logo

CRC Insurance Services

Senior REDY Product Manager

Posted 5 Days Ago
Be an Early Applicant
In-Office
Charlotte, NC, USA
Senior level
In-Office
Charlotte, NC, USA
Senior level
The Product Manager will balance business, technology, and design to deliver product experiences, develop strategic roadmaps, analyze markets, and manage cross-functional teams.
The summary above was generated by AI

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

This role is a Product Manager who balances business, technology and design priorities to deliver brand-defining product and service experiences. The Product Manager will work with the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features.
The Product Manager has business goals and is responsible for developing and maintaining a strategic delivery roadmap that supports those business goals. This position must be able to work at the strategic level (generating innovative ideas for growth) and at the tactical level (analyzing data, solving problems, and working with delivery teams for development). This position will help monitor and drive the business on all aspects of demand, customer experience, and conversion.
The ideal candidate will have strong experience working in technologies relevant to the area in which they are assigned, in addition to using a Scaled Agile development framework. This person should be able to move fluidly between business stakeholders and technology teams to prioritize the highest value items for delivery.

KEY RESPONSIBILITIES

·       Research, analyze, and learn about a target client segment, to garner a deep understanding of their segment and that segment’s financial needs.

·       Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.

·       Collaborate with a wide variety of partners to align on strategy and develop a delivery roadmap that supports business goals.

·       Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.

·       Write epics and features in support of the defined roadmap, working with partners to prioritize across teams.

·       Set Planning Increment (PI) vision, priority and definition, partnering with product owners on feature prioritization and delivery timelines.

·       Develop feature backlog roadmap, leading high level deliverables including discovery, prototypes/wireframes, usability studies, partner demos, and web analytics planning.

·       Obtain partner alignment and approvals including legal, compliance, security, fraud and others as needed.

·       Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.

·       Work with Marketing to create client and teammate facing content.

·       Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Support risk presentations, working with other PM and PO partners on evidence to support recommendations.

·       Attend Agile ceremonies, as applicable.

QUALIFICATIONS

·       Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.

·       Five or more years of insurance, financial services, or other relevant work experience.

·       Three or more years of product, analysis, technology, and/or design experience.

·       Three or more years of leading cross functional teams.

·       Equal enthusiasm for high-level strategic planning and tactical daily execution.

·       Experience defining/driving vision of experience programs and/or partnership based programs.

·       Experience defining and delivering large-scale online initiatives.

·       Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues.

·       Ability to lead cross-functional teams without formal authority.

·       Comfortable managing concurrent projects in a fast-based, results-driven environment.

·       Comfortable with ambiguity, leading work autonomously, and making independent decisions.

·       Excellent skills in presentation, facilitation, communication, and negotiation.

Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct presentations to explain and sell plans/vision.

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law   Pay Transparency Nondiscrimination Provision   E-Verify

Similar Jobs

50K-50K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
As a Senior Complaints Coordinator, you'll provide exceptional customer service by problem-solving, advocating for customers, and guiding associates. You'll investigate complaints and support process improvements while demonstrating a strong customer focus.
Top Skills: Google SuiteMS Office
3 Hours Ago
Hybrid
150K-188K Annually
Mid level
150K-188K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The role involves managing cyber risk initiatives, supporting stakeholders, overseeing projects, and ensuring compliance with information security standards.
Top Skills: Ai ProductsConfluenceJIRATableau
50K-50K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Senior Customer Service Coordinator role involves problem-solving, providing exceptional customer service, and handling collections calls, while ensuring compliance and aiding peers in resolving customer issues.
Top Skills: Google SuiteMS Office

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account