Senior Quality Control Analyst

Job Description

Are you looking for your next opportunity?

AgriSompo has a unique opportunity for a Crop Insurance Senior Quality Control Analyst for our Quality Control team. 

As a Senior Quality Compliance Analyst, you will play a key role in ensuring adherence to the compliance requirements outlined in the Standard Reinsurance Agreement (SRA). Your responsibilities will primarily focus on conducting production history audits, policy reviews, and claim assessments. Additionally, you will conduct audits related to policies, programs, and systems to ensure accurate application of policy provisions and underwriting standards. Your expertise will contribute to maintaining the highest standards of compliance and operational excellence.

Location: This position may be based remotely. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Open, track, assign and monitor Risk Management Agency (RMA) Regional Compliance Office Cases (which includes FSA referrals, Program Monitoring, Individual Policy reviews, and confidential complaints), Improper Payment Reviews (IPERIA), and Program Performance Assessment (PPA) reviews and report findings to the National Quality Control Manager.
• Communicate with RMA Compliance personnel and other stakeholders (agents, UWs, field claims), and drafting formal responses to RMA Compliance Cases.
• Research and Interpret policy provisions to provide formal written responses to RMA Regional Compliance Offices.
• Assist with process and system improvements.
• Assist in the continuous monitoring and the reporting processes as required by the SRA.
• Monitor HyDRA (data mining reports) – the reports are downloaded, tracked, and assigned by analyst.
• Other duties as assigned such as Quality Control reporting

What you’ll bring:

• Minimum 2 years of crop insurance experience such as claims and/or underwriting
• Preferred CAPP Certification, but not required
• General crop insurance and knowledge to access information from applicable handbooks
• High School Diploma or equivalent experience
• Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization
• Proficiency in computer skills, including working knowledge of Microsoft Office Suite including Outlook plus PDF program
• Strong attention to detail
• Ability to successfully handle multiple assignments and coordinate several projects with changing priorities
• Ability to work both autonomously and effectively in a team environment
• Bachelor’s degree in agriculture or a related field is preferred, but not required
• Willingness to travel up to 15%; 1-2 times a year for meetings

Physical Requirements & Work and Environmental Conditions:
This role primarily involves sedentary work, requiring the ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or move objects, including the human body. Sedentary work is defined as sitting for most of the time, with walking and standing required only occasionally.

The physical environment is a standard office setting, with moderate noise levels and minimal exposure to extreme temperatures (heat or cold). Employees will primarily work indoors in a controlled environment.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.  Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo page

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.