Senior Project Manager, Research Operations

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we will provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you are right for the job, this is the place to prove it!

SENIOR PROJECT MANAGER, MARKET RESEARCH OPERATIONS

Overview:

We are seeking a high-performing, proactive, experienced, and meticulous SENIOR PROJECT MANAGER, MARKET RESEARCH OPERATIONS specialist, to lead the operational execution of our market research projects. This person will be the go-to expert for all things related to project operations within the Market Research & Insights division. This role is essential in making sure all components are flawlessly prepared, accurate, and delivered on time to support impactful client work.

This role is ideal for someone who thrives in a fast-paced, high-accountability environment, enjoys building structure, and takes pride in being the engine behind great work.

What You will Be Responsible For:

• Lead all operational aspects of qualitative and quantitative research projects – from kickoff to final delivery.

• Oversee end-to-end project management and operations, including timelines, budgets, vendor and sample management, survey testing, data collection, and delivery of final clean files to the research team.  

• Create and validate cost calculators, pricing tools, and project trackers with precision.

• Identify risks and roadblocks early and propose solutions.

• Serve as the operational point person for both internal teams and external partners – keeping communication clear and timelines tight.

• Flag risks proactively, problem-solve quickly, and keep projects on track with minimal oversight.

• For ‘recruit-only’ projects (e.g., conference research), function as the central hub between client, recruiter, and internal stakeholders – ensuring smooth execution and professional delivery on all fronts.

• Maintain clear documentation and version control throughout each project lifecycle.

What You Must Bring:

• 5+ years of solid, direct experience in project and operations management within a market research company or division (healthcare, pharma experience preferred).

• Proven ability to independently manage a spectrum of easy to complex projects with accuracy and accountability.

• Demonstrated success in creating and maintaining calculators, trackers, and bid tools.

• Strong communication skills – you are clear, concise, and responsive with both internal teams and vendors.

• Ability to analyze scope documents and vendor bids critically and flag inconsistencies before they become issues.

• Deep understanding of market research workflows, timelines, and project dependencies.

• Comfort with feedback, willingness to grow, and a mindset focused on quality and collaboration.

Who You Are:

You are someone who takes pride in being the operational expert others rely on. You are confident in your craft, calm under pressure, and thoughtful in your execution.

• You are experienced and confident managing your responsibilities with minimal oversight.

• You value organization, accuracy, and clarity – and you are someone others trust to get things right.

• You are a natural collaborator, someone who keeps everyone informed and projects moving forward smoothly.

• You love the satisfaction of turning a chaotic to-do list into a well-oiled workflow.

• You are ready to own this space and be the steady, strategic force our team needs to deliver great work.

Bonus Points For:

• Comfortable with using tools and platforms like Workfront, Excel, Zoom, Decipher, Confirmit, Google Forms, etc.

• Understanding of compliance protocols (e.g., HIPAA, Sunshine Act Reporting, Adverse Events Reporting, GDPR).

• Strong organizational documentation and cross-functional coordination experience.

Compensation Range:
$100,000– $115,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience.

Benefits Overview:
We’re proud to offer a comprehensive benefits package, including:

• Hybrid work schedule
• Health insurance through Cigna (medical & dental)
• Vision coverage through VSP
• Pharmacy benefits through OptumRx
• FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
• 401(k) and Roth 401(k) with company match
• Pet discount program with PetAssure
• Norton LifeLock identity theft protection
• Employee Assistance Program (EAP) through NYLGBS
• Fertility benefits through Progyny
• Commuter benefits
• Company-paid Short-Term and Long-Term Disability
• Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options
• Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity
• Discounts and rewards through BenefitHub

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MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.