Senior Product Manager - Payments Platform

Company Description

Daxko powers wellness to improve lives. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in between--we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful. 

Job Description

At Daxko, we’re transforming the way fitness and health clubs handle payments, and we need a visionary Senior Product Manager to lead the charge. In this role, you’ll drive the growth and success of our Payments Platform, ensuring it meets the evolving needs of our customers while maintaining security, compliance, and innovation. If you thrive in a fast-paced, data-driven environment, love solving complex problems, and are passionate about payments technology, this is the role for you!

What You’ll Do:

• Own the Payments Platform Roadmap: Define and execute the strategic vision for Daxko’s Payments Platform, balancing market opportunities, customer needs, and business objectives.
• Drive Platform Growth & Adoption: Partner with the Payments Services team to ensure our platform capabilities align with customer and business needs.
• Collaborate with Engineering: Work closely with developers to optimize payments processing, security, and infrastructure for scalability and reliability.
• Ensure Compliance & Security: Stay ahead of evolving fraud prevention, security standards (PCI DSS), and regulatory requirements.
• Be a Payments Innovator: Research and implement emerging payment technologies, ensuring we stay ahead in the industry.
• Champion Customer-Centric Solutions: Use market analysis, customer feedback, and payment processing insights to deliver a best-in-class experience.
• Lead Cross-Functional Execution: Work across Sales, Marketing, Development, Customer Success, and Support to drive seamless product launches and adoption.
• Monitor & Scale the Platform: Implement performance monitoring, resiliency strategies, and quality-focused enhancements to support platform growth.
• Be the Internal & External Payments Platform Evangelist: Represent Daxko Payments in industry discussions and share your expertise across teams.

Qualifications

What We’re Looking For:

• A platform product leader with experience in shared service capabilities.
• A payments expert who understands merchant processing, ACH, EMV, and recurring payments.
• A strategic thinker who can balance long-term vision with hands-on execution.
• A cross-functional collaborator who thrives in a fast-paced, high-impact environment.

Must-Have Skills & Experience:

• Bachelor’s degree in Business Administration, Marketing, Engineering, or in a related field
• 6+ years of experience in B2B software product management, engineering, or related fields (platform focus preferred).
• 3+ years in payments (merchant services, payment gateways, processors, etc.).
• Strong understanding of card-present (CP) and card-not-present (CNP) transactions, ACH, and subscription-based payments.
• Product management certification preferred.
• Proven ability to drive platform scalability, security, and adoption.
• Strong communication and leadership skills, with the ability to influence at all levels.
• Willingness to travel up to 25%.

Nice-to-Haves:

• Payments industry certification (e.g., Accredited Payments Risk Professional, Certified Payments Professional).
• Experience with high-volume transaction systems and payment security best practices.

Additional Information

The salary range for this role is $103,000 - $187,000 per year. This role is also eligible for a performance-based annual bonus. Final compensation will be based on factors such as experience, skills, and internal equity. In addition to base salary, we offer a comprehensive benefits package, performance-based incentives, and opportunities for growth.

#LI-Remote

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

🏝 Flexible paid time off 
⚕️ Affordable health, dental, and vision insurance options
💪 Monthly fitness reimbursement
🤑 401(k) matching
🍼 New-Parent Paid Leave
👖 Casual work environments
🏡 Remote work

All your information will be kept confidential according to EEO guidelines.