Senior Product Manager-Creator

We're hiring a Senior Product Manager to focus on the Creator experience at ShopMy. You'll be the second PM on the team, working closely with ShopMy’s VP, Product.

Creators use ShopMy discover brands, build storefronts, earn commissions, and grow audiences through our tools. Your job is to make every part of that experience so good that creators can't imagine working without ShopMy. You'll own key surfaces of the creator-facing product, such as: onboarding, storefronts, affiliate tools, earnings, discovery, and the daily workflows that keep creators engaged and earning.

This is not a role where you write requirements and hand them off. You will take unclear signals - from creator feedback, data, internal teams, and the market - and turn them into concrete product ideas. Then you will see those ideas through until they are live in production and changing real behavior.

We need someone who embodies three qualities:

You are a full-stack builder. Your skills don't stop where someone else's begin. You think in complete systems. You can design the flow, reason through the architecture, and understand how data moves. You arrive with something real - rough wireframes, a concrete proposal with sharp scope and tradeoffs - so that Engineering and Design can react, improve, and ship. When you do this well, execution accelerates because translation is no longer required.

You are a creative. You understand that great product doesn't emerge in a straight line. You're comfortable sitting in ambiguity long enough to find something genuinely good, but not so long that nothing ships. You know when to open up possibilities and when to collapse them into something real. You create space when it's needed and apply pressure when it's time to get a project over the line.

You are a sleuth. The organization will hand you noise - feature requests, complaints, partial diagnoses. You assume what you're hearing is filtered, incomplete, or slightly wrong. You read between the lines, apply trained product judgment, and uncover the real problem worth solving. You don't take things at face value. You do the work to find the truth underneath.

• Own key surfaces of the creator-facing product - from storefronts and affiliate tools to onboarding, earnings dashboards, and discovery experiences
• Diagnose real problems from organizational noise: creator feedback, support tickets, usage data, and market signals
• Shape creative solutions with clear flows, rough wireframes, and concrete proposals that make the idea unmistakable to Engineering and Design
• Ship real product into production and stay close through the final mile - you care how the feature actually behaves, where it breaks, how it performs
• Partner deeply with Engineering, Design, UXR, and Data to move from signal to shipped product at high velocity
• Define and own metrics that reflect real creator value - engagement, earnings, retention, satisfaction
• Conduct creator research (office hours, data analysis, user interviews) to build deep empathy for what creators need and how they work
• Manage the balance between major roadmap bets and the continuous stream of iterative improvements that compound into a world-class product

You judge yourself by what is live in production. Ideas, documents, designs, and prototypes are inputs to the work, not the work itself. The only reliable signal of success is a product that exists in production and makes the company better. Until something is running in production and changing behavior, the job is not finished.

You know when to slow down to shape the right solution and when to push to get it into users' hands.

What You Bring

• 5+ years of product management experience, with meaningful time shipping consumer-facing or creator/influencer products
• Demonstrated ability to take ambiguous problems and turn them into shipped solutions - not just specs or decks
• Strong design instinct: you can sketch flows, critique interfaces, and reason about UX without waiting for a designer to go first
• Technical fluency: you understand how systems are built, can reason about APIs and data models, and can have substantive conversations with engineers
• Deep empathy for creators and the creator economy - you understand how creators think about monetization, audience growth, and tooling
• Experience operating in a fast-moving, small-team environment where ownership is real and accountability is high
• A portfolio or track record of products you personally shaped and shipped, not just managed

Why ShopMy 

• You'll be the second Product hire in this area of the business. 
• You'll play a pivotal role in shaping a critical vertical
• You'll work alongside a team that treats product as a craft and holds each other to a high bar
• You'll ship constantly - we measure success by what's in production, not what's in a deck