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Coinbase's Financial Services & Loyalty (FSL) team is building the products that make Coinbase the best place to deposit, hold, and grow your money. The Coinbase One (CB1) pillar owns our membership product with 1M+ paid subscribers. As a Senior Product Designer on the Financial Services & Loyalty team within the Consumer & Business group, you'll own the Coinbase One (CB1) member experience, shape the member home, engagement and retention flows, and campaign expressions that drive subscriber value and reduce churn.
What you'll do:
- Own end-to-end design for CB1 Member Home, engagement surfaces, and retention flows across mobile and web
- Drive the member home redesign, a P0 initiative creating a persistent, personalized destination for CB1 subscribers
- Design campaign expressions (Member Month/Week), gamification mechanics (streaks, challenges), and discovery surfaces that increase benefit attach rates
- Partner with Product Management and Engineering to shape roadmap, scope, and ship high-quality features at velocity
- Collaborate with Product Creative on campaign visual expression, setting the bar for how CB1 looks and feels in key moments
- Contribute to design crits, peer reviews, and team culture as a senior IC
Required Skills and Experience:
- 5+ years of product design experience shipping consumer-facing products at scale (mobile and web)
- Portfolio demonstrating end-to-end product design from strategy through execution, with clear evidence of UX thinking and visual craft
- Experience designing membership, loyalty, or engagement-driven products (subscriptions, rewards, retention)
- Demonstrated ability to ship iteratively in ambiguous problem spaces while maintaining a cohesive long-term vision
- Experience collaborating directly with engineering teams, incorporating technical constraints into design decisions
- Proven systems thinking across multiple entry points and surfaces, resulting in cohesive cross-platform experiences
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Coinbase Charlotte, North Carolina, USA Office
Coinbase Charlotte Office
Charlotte, North Carolina, United States
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