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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Own product strategy and roadmap for CX and AI tooling that enables support specialists. Prioritize high-impact CX problems, build AI-integrated features (intelligent routing, AI-assisted responses, knowledge retrieval, workflow automation), define success metrics, partner with CX, Design, Data Science, and Compliance, and drive end-to-end delivery and measurement to improve resolution time, CSAT, and efficiency.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Build and ship full‑stack features for a compliance agent platform using Golang and React. Integrate third‑party vendors, design scalable event‑driven services on AWS/Kubernetes, and improve observability, caching, and load balancing. Partner with product, design, security, and data teams, mentor engineers, and apply generative AI responsibly to boost CX and compliance workflows.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead compliance content and program management across Transaction Monitoring, Screening, and EDD. Manage a small contractor team, run TM change management, and embed AI agents and automated workflows to scale content production while ensuring regulatory quality and cross-functional alignment.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Own end-to-end privacy incident management: triage and lead incident response, coordinate cross-functional remediation, maintain on-call readiness, run retrospectives, track remediation and metrics, and improve tooling and automation to reduce manual work.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead global paid performance channels (search, social, mobile UA) to drive new user acquisition and ROI. Own strategy, testing, measurement, platform partnerships, and performance reporting; partner with Data Science and cross-functional teams to design experiments, scale playbooks, and surface insights to leadership.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Own and grow Coinbase's most strategic institutional prime finance relationships, driving multi-product expansion and onboarding. Serve as senior escalation point, coordinate across legal, credit, operations, and product, originate business with Sales and Trading, and build scalable coverage models, playbooks, and mentor junior team members.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead roadmap and execution for CX analytics data models, pipelines, dashboards, and regulatory reporting. Prioritize cross-functional requests, drive delivery across engineering and compliance, automate program processes, implement data quality/testing standards, and leverage AI tooling to scale impact.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead full-lifecycle recruiting for complex, senior-level roles across G&A functions. Source and build pipelines, partner with senior leaders, use data and analytics to improve hiring velocity, and design scalable recruiting processes across global markets.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Originate and manage payments partnerships with PSPs, fintechs, and banks to launch stablecoin payment products. Own full deal lifecycle from diligence through negotiation, closing, and post-launch success. Lead executive client conversations, coordinate cross-functional onboarding and integration, and surface market insights to influence product roadmap.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Partner with functional leaders to translate business strategy into people strategy. Own org design, performance management, compensation, talent development, engagement, and retention. Provide coaching on career pathing, change management, and sensitive employee issues. Use people data to generate insights and recommendations, build compliant HR policies, manage global employee relations, and collaborate with People Team COEs to deliver cohesive people programs at scale.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead a team of product managers to define and execute finance transformation and automation across accounting, treasury, reconciliation, and financial reporting. Drive roadmap, stakeholder alignment with finance and engineering leadership, ensure SOX-compliant change management, and identify AI-driven opportunities for scalable finance infrastructure.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead product vision and multi-year roadmap for Coinbases Compliance Automation platform. Manage PMs to deliver AI/ML-powered sanctions screening, transaction monitoring, suspicious activity detection, and risk-based workflows. Partner with Compliance, Legal, Engineering, and Data Science to scale automation, reduce manual effort and cost, maintain regulatory compliance, and integrate emerging AI technologies.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Partner with Institutional senior leadership to structure ambiguous strategic problems, build quantitative business cases and financial models, translate data into executive recommendations, design experiments to validate hypotheses, drive implementation end-to-end, and improve processes, frameworks, and operational tooling to shape product and go-to-market strategy.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead program delivery for Agent Cockpit, coordinating cross-functional teams, managing roadmaps, dependencies, launch readiness, security reviews, reliability and observability programs, and agent enablement to ensure a stable, performant internal compliance platform.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Manage Coinbase's defense in securities class actions and shareholder derivative suits. Lead pleadings, discovery, motions, expert work, settlement negotiations, and outside counsel. Advise senior leadership and the board on litigation risk, monitor corporate law developments, and manage D&O insurance relationships.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and coordinate IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products; shape audit roadmap; produce executive- and Board-level reports; drive remediation and validate corrective actions; partner with technology leaders and mentor audit staff.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Own product strategy and delivery for chat, voice, and proactive support surfaces to maximize automation rates and CSAT. Build AI-integrated capabilities with ML/LLM teams and vendors, partner with Engineering, CX Operations, Data Science, and Compliance on platforms (Amazon Connect, Sprinklr, Salesforce), drive build-vs-buy decisions, and execute cross-functional delivery to optimize customer and agent experiences.
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Serve as second-in-command for Coinbase Derivatives' Market Regulation Department, leading day-to-day regulatory compliance, managing exams and audits, advising on CFTC Core Principles, reviewing surveillance escalations and enforcement actions, and coordinating cross-functional regulatory workstreams to ensure the DCM meets obligations and resolves findings timely.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead end-to-end IT and security audits across cloud infrastructure, application security, IAM, vendor risk, and blockchain products. Plan and execute fieldwork, produce evidence-based reports for senior leaders and the Audit Committee, mentor junior auditors, validate remediation, and partner with Engineering and Security to improve controls while maintaining audit independence.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead design and operation of test infrastructure at scale: test orchestration, smart selection, parallel sharding, flaky-test detection, observability, SLOs, and on-call. Define technical strategy, drive cross-team projects, mentor engineers, and reduce test feedback time to accelerate engineering velocity.
