Senior Manager, Technology Vendor Management

Category/Area of Expertise: IT & Technology
Job Requisition: 500596
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Office of CIO - Vmo & Planning (5145410)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Lead critical workstreams within Technology Procurement & Licensing, including sourcing execution, contract lifecycle management, vendor performance, financial operations, and software asset management. Partner closely with Legal, Strategic Sourcing, Finance, and Technology teams to deliver cost optimization, operational efficiency, and risk reduction across the technology portfolio.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location for this role is Salisbury, NC.
Applicants must be currently authorized to work in the United States on a full-time basis.
Key Responsibilities

• Lead and develop a team responsible for delivering procurement and vendor management activities on time and within budget
• Translate organizational and technology priorities into clear team strategies and execution plans
• Manage vendor spend, budgets, and financial processes, ensuring alignment with forecast and cost optimization goals
• Drive continuous improvement across sourcing, contract management, vendor performance, and asset management processes
• Ensure compliance with corporate policies, including security, legal, and financial requirements in all vendor engagements
• Partner with cross-functional leaders to shape sourcing strategies, renewal planning, contract timelines, and vendor performance expectations
• Lead and support sourcing events (RFP/RFI/RFQ), including supplier evaluation, commercial analysis, and negotiation planning
• Oversee key components of the contract lifecycle, including intake, review, routing, renewals, and documentation management
• Manage purchase order creation, invoice processing, and issue resolution in partnership with Finance
• Maintain vendor performance scorecards, dashboards, and reporting to drive accountability and continuous improvement
• Support IT Asset and Software Asset Management (ITAM/SAM), including compliance, optimization, and audit readiness
• Hire, coach, and develop team members, fostering a culture of accountability, collaboration, and continuous growth

Qualifications

• 10+ years of progressive experience in technology, procurement, vendor management, or related functions with strong delivery results
• 3+ years of experience leading, mentoring, or influencing team members
• Bachelor's degree in Business, Finance, Technology, or related field (or equivalent experience)
• Strong financial acumen, including experience managing budgets, vendor spend, and cost optimization initiatives
• Effective communication, negotiation, and stakeholder management skills across technical and business audiences
• Demonstrated ability to lead complex, cross-functional initiatives and drive measurable outcomes
• Proven leadership capability, including coaching, team development, and performance management
• Ability to translate business needs into sourcing strategies, vendor models, and financial decisions

Preferred Qualifications

• Master's degree in a related field
• Certifications in procurement, contract management, vendor management, or project management
• Experience supporting enterprise-scale technology or digital transformation programs
• Experience operating in large, complex organizations (retail or similarly scaled environments preferred)

#LI-NG1 #LI-Hybrid
NC Salary Range:$120,960 - $181,440
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid