Senior Manager, Sales

At Trane TechnologiesTM  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

Trane in Charlotte, NC is hiring for a Services Sales Leader to join our team.  In this role, you will function as district sales leader for services and projects sold through the Services revenue streams.  You will be responsible for developing and maintaining long-term customer relationships and maximizing account penetration and customer retention with building owner accounts.  Sales constitutes all the processes and functions required for obtaining inside/outside sales and ensuring customer satisfaction.   

What you will do: 

• Overall responsibility for the following functions: customer and area sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continued assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems. 

• Responsible for achieving annual objectives regarding profit, volume, margins, business mix, and share. 

• Responsible for promoting all Trane Systems Programs: including In-Warranty-Service Agreements and when appropriate, Building Automation to Service.

• Assemble high performance teams and interact with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios.

• Manage ongoing performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability.   

• Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and sales team as needed. 

What you will bring: 

• Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.

• Minimum five (5) years of related experience in a sales leadership role.

• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: 

• DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.