Senior Manager, Sales Development

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.

Opportunity & Impact

The Senior Manager of Sales Development will help the team meet its goals by aligning the Sales Development team’s efforts with broader company objectives, optimizing processes, ensuring the right talent is in place, and fostering collaboration across departments. Their leadership is vital in building a strong sales pipeline that supports revenue growth and company success in the vendor segment of the organization.

Job Responsibilities

• Team Leadership & Development: Lead, mentor, and manage a team of Sales Development Representatives, providing ongoing coaching, training, and performance evaluations to drive continuous improvement.
• Lead Generation & Qualification: Oversee the development and execution of strategies to identify and qualify new business opportunities. Ensure that SDRs are effectively prospecting, reaching key contacts, and qualifying leads in line with the company’s sales goals.
• Collaboration with Sales & Marketing: Work closely with Account Executives (AEs) and the Marketing team to ensure alignment on lead generation campaigns, target accounts, and sales objectives. Provide feedback on market trends, customer pain points, and lead quality to enhance go-to-market strategies.
• Sales Process Optimization: Continuously assess and refine the sales development process, incorporating best practices, tools, and technology to improve efficiency, productivity, and results.
• Performance Metrics & Reporting: Define, track, and report on key performance indicators (KPIs) for the sales development team, such as pipeline generation, lead conversion rates, and outreach effectiveness. Use data to make informed decisions and optimize processes.
• Market Research & Insights: Stay up to date with trends in the health tech industry, competitive landscape, and buyer behavior to refine sales strategies and identify new growth opportunities.

Required Skills

• 7+ years of sales development related experience and 3+ years of leadership experience directly managing a SDR team within the healthcare / health tech industry.
• Leadership and management skills with the ability to motivate and manage SDRs which includes experience in coaching and developing team members and ensuring consistent performance.
• Performance management skills including ability to set goals, track KPIs, and implement corrective actions to drive sales.
• Sales strategy and execution that requires an understanding of the sales development process and pipeline management.
• Has technical skills in using CRM tools to manage team needs, understand reports and analytics to drive best practices. 

Software Platform/Tools

• Preferred experience with Salesforce, Hubspot, Zoominfo, Outreach, and Nooks.

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified

About Redox - Take a look here: https://youtu.be/4OjENXR6UXA

What We Do

Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.

This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Other Stuff About Us

Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.

Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.

Thank you for your interest in Redox!

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