Senior Manager, Product Management - Artificial Intelligence (AI)

Role Summary

This role leads a team responsible for the strategic vision and roadmap for an intelligent platform that surfaces prioritized signals and insights to client-facing crew — powering downstream experiences across multiple product surfaces. This role demonstrates a deep understanding of the digital product and associated business areas, including the cross-divisional implications of platform decisions. The role incorporates deep partnership with data science and engineering to drive innovation at the intersection of data, decisioning, and advisor workflow, and influences product direction and cross-functional execution across the entire product life cycle.

Responsibilities

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

• Oversees digital product management activities for a strategic intelligence platform product with cross-divisional impact.

• Defines and owns the product strategy for a signal and intelligence platform, translating data science capabilities into prioritized crew experiences through close partnership with engineering, analytics, and downstream product teams.

• Influences and collaborates with cross-functional teams — including data science, engineering, and downstream product organizations to create best practices that drive significant change to the crew and client experience.

• Provides guidance and coaches digital product teams towards best practices and learnings. Oversees digital product teams' support of the messaging, communication, and customer outreach as necessary.

• Facilitates strong business support through working with team members to promote a consistent approach to decisions and client propositions. Drives connection across all appropriate internal and external stakeholders.

• Leads the planning, development, and implementation of a new platform product with cross-divisional impact, including 0-to-1 product development experience in data or intelligence platform contexts. Defines and analyzes markets, develops detailed product features and requirements, and develops implementation plans.

• Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

• Participates in and influences ongoing business planning and departmental prioritization activities.

• Participates in special projects and performs other duties as assigned.

• Manages the entire product life cycle from strategy and planning through execution, ensuring alignment with organizational goals and customer needs.

• Conducts market research and analyzes consumer trends to identify opportunities for product innovation and enhancement.

• Defines key product features and functionality and oversees execution by collaborating with cross-functional teams.

• Prepares product documentation and provides technical support to internal teams including sales and marketing.

• Leverages market and user feedback to evaluate existing product functionality and guide future roadmap decisions.

Qualifications and Skills

• Minimum 10 years of experience in product management, with at least 3 years in innovation strategy and execution. Supervisory experience preferred.

• Bachelor’s degree in business, Computer Science, Engineering, or related field; Graduate degree preferred.

• Good to have skills in product lifecycle management, stakeholder engagement, market research, innovation strategy, and customer experience improvement. Strong understanding of digital product ecosystems and ability to work with engineering, marketing, and operations teams. Experience with data or intelligence platform products — including signal detection, recommendation systems, or next-best-action frameworks — strongly preferred. Familiarity with data pipeline concepts, ML product development, and cross-product API-driven integrations is a plus.

• Excellent communication, analytical thinking, problem-solving, team leadership, and time management skills.

• Preferred certifications include Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or Product Management certifications from Pragmatic Institute or AIPMM.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.