RXO, Inc. Logo

RXO, Inc.

Senior Manager Last Mile Operations

Posted 11 Days Ago
Be an Early Applicant
In-Office
Charlotte, NC, USA
Senior level
In-Office
Charlotte, NC, USA
Senior level
Leads last-mile home delivery operations across multiple regional locations and clients. Responsibilities include contract metric compliance, operational quality, staffing and contractor development, frontline management, customer relationship management, continuous improvement, P&L oversight, and collaboration with sales on growth opportunities. The role manages contract drivers operating up to seven days per week and requires strong leadership, analytical, communication, and time-management skills.
The summary above was generated by AI

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction. 

 

 

 

What your day-to-day will look like: 

  • Ensure compliance with specified contract metrics 

  • Maintain high standards for all operational activities 

  • Hire, train, develop and appraise staff effectively; develop a contractor base team 

  • Direct and guide front line management staff 

  • Manage contract drivers who are operating up to 7 days per week in multiple regional locations 

  • Build relationships with customers to ensure continuous operating improvements 

  • Oversee P&L 

  • Work with national sales team to facilitate new avenues of growth 

 

 

 

At a minimum, you’ll need: 

  • Bachelor’s degree or equivalent related work or military experience 

  • 5 years of operations experience 

  • Experience with Microsoft Office (PowerPoint and Project) 

 

 

 

It’d be great if you also have: 

  • P&L experience 

  • Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees 

  • Excellent analytical, communication and time management skills 

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Comprehensive medical, dental, and vision plans

  • 401(k) retirement plan with up to 5% company match

  • Pre-tax accounts to help streamline eligible expenses

  • Company-paid disability and life insurance

  • Employee Assistance Program (EAP)

  • Career and Leadership Development Programs

  • Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

HQ

RXO, Inc. Charlotte, North Carolina, USA Office

11215 North Community House Road, Charlotte, NC, United States, 28277

Similar Jobs

An Hour Ago
Remote or Hybrid
United States
81K-122K Annually
Senior level
81K-122K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Administer and improve Workday and multi-platform HR security, including role-based access, security groups, access reviews, request approvals, audit support, governance documentation, and compliance controls. Evaluate elevated access requests, identify risks, resolve routine issues, coordinate remediation, and escalate complex decisions. Partner with HR, IT, Legal, and Compliance stakeholders to strengthen policies, processes, and least-privilege access across Workday, Peakon, UKG, Prism, and HR data platforms.
Top Skills: Cei Hr OdsExcelMicrosoft FabricPeakonPower BIPrismSailpointServicenowSharepointTableauUkgWorkday
Yesterday
Easy Apply
Remote or Hybrid
United States
Easy Apply
151K-297K Annually
Senior level
151K-297K Annually
Senior level
Big Data • Cloud • Software • Database
Own the vision, strategy, and roadmap for MongoDB’s Partner Platform, including its Partner API, self-service onboarding, enterprise controls, billing, discovery, and partner-managed experiences. Translate partner and customer needs into scalable product capabilities, establish operating models and metrics, and collaborate across engineering, security, IAM, billing, design, marketing, and partnerships. Lead platform adoption for human and AI-agent developers while representing MongoDB externally and driving ecosystem growth.
Top Skills: Ai Agent FrameworksApi GovernanceAPIsAuthentication And AuthorizationDistributed SystemsIamMcpMongoDBMongodb AtlasMulti-Tenant PlatformsOauth
Yesterday
Remote or Hybrid
United States
70K-170K Annually
Entry level
70K-170K Annually
Entry level
Artificial Intelligence • Healthtech • Insurance • Machine Learning • Payments
Alaffia’s Talent Pool invites candidates interested in future opportunities at its NYC-based healthcare AI startup. Applicants can submit their information and a cover letter describing their motivation and preferred business areas or roles. The talent team will retain profiles and proactively contact candidates when suitable positions become available. The company develops AI-powered copilots and agents to reduce healthcare administrative burden, billing waste, and costs.
Top Skills: Artificial Intelligence (Ai)

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account