Senior Manager, Human Resources Business Partner

Senior Manager, Human Resources Business Partner (HRBP) – ScanScape

Let’s be unstoppable together!

Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com. 

What will I be doing? 
As the Senior Manager, Human Resources Business Partner supporting ScanScape Operations, you will serve as the primary HR partner and strategic advisor for a geographically dispersed workforce of more than 1,300 permanent part-time field employees across the United States. You will provide strategic and day-to-day HR guidance to operational leaders and employees, lead the onboarding function through direct oversight of the HR Onboarding Analyst, and drive initiatives related to employee relations, performance management, engagement, and retention, while setting the strategic vision to transform compliance and workforce effectiveness across the group, to support ScanScape's business objectives.

Job Responsibilities 

HR Business Partnership

• Serve as the primary HR partner for ScanScape field operations and business leaders, providing guidance on employee-related matters across a workforce of 1,300+ employees based across the United States.
• Build strong relationships with operational leaders to understand business challenges and provide practical HR solutions.
• Partner with leaders to improve employee engagement, retention, productivity, and overall workforce effectiveness.
• Analyze workforce trends and recommend actions to address turnover, engagement, attendance, and performance concerns.
• Support organizational changes, restructuring efforts, and workforce realignment initiatives when needed.
• Lead job redesign initiatives in response to technological developments, including automation and AI adoption, to keep workforce structures fit for purpose.

Onboarding & Employee Experience

• Lead the onboarding function for ScanScape through direct oversight of the HR Onboarding Analyst.
• Ensure a consistent, compliant, and positive onboarding experience for all newly hired employees.
• Monitor onboarding completion, new hire readiness, and early-stage retention metrics.
• Partner with Recruiting, Training, and the Field Operations teams to ensure seamless transitions from candidate to employee.
• Identify and implement process improvements that enhance the employee onboarding experience and operational efficiency.

Employee Relations & Performance Management

• Serve as the primary escalation point for employee relations issues, investigations, corrective actions, policy interpretation, and conflict resolution.
• Partner with leaders to address performance concerns and facilitate progressive discipline processes when necessary.
• Coach leaders on employee management best practices, difficult conversations, accountability, and documentation.
• Ensure consistent application of company policies and employment practices across multiple states and regions.
• Mitigate organizational risk by ensuring compliance with employment laws and company policies.

Talent & Leadership Support

• Guide leaders through performance review processes and performance improvement planning.
• Partner with leaders to identify employee development opportunities and internal career growth pathways.
• Support succession planning and talent assessment discussions for operational leadership positions.
• Assist leaders in building high-performing and engaged teams.

HR Operations & Compliance

• Partner closely with Payroll, Recruiting, and other HR Centers of Excellence to ensure efficient service delivery.
• Monitor workforce data and HR metrics to identify trends and opportunities for improvement.
• Partner closely with Legal & Employment team to ensure compliance with federal, state, and local employment regulations.
• Define and lead a strategic vision to transform HR compliance practices and risk management across the ScanScape hourly workforce.
• Support annual HR cycles, including performance management, compensation administration, compliance initiatives, and employee engagement activities.
• Maintain accurate HR documentation and ensure proper recordkeeping practices.

Requirements 

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• 8+ years of progressive Human Resources experience preferred, including HR Business Partner, Employee Relations, HR Generalist, or Operational HR leadership experience, with demonstrated senior leadership impact.
• Significant experience managing a large, geographically dispersed US hourly paid workforce required.
• Demonstrated expertise in employee relations, investigations, performance management, conflict resolution, and employment law.
• Experience supporting multi-state employee populations and managing complex employee relations matters.
• Experience leading onboarding programs and employee lifecycle processes preferred.
• Previous people leadership experience, including coaching and development of direct reports.
• Strong understanding of HR compliance requirements and employment regulations.
• Exceptional communication skills, with a proven ability to influence, consult, coach, and build relationships with senior leaders across the business.
• Proven ability to influence leaders and drive positive business outcomes through HR solutions.
• Demonstrated strategic vision and experience leading compliance transformation initiatives across large hourly workforces.
• Strong analytical and problem-solving skills with the ability to leverage workforce data and trends.
• Experience with UKG or similar HRIS platforms preferred.
• Advanced proficiency with Microsoft Excel, PowerPoint, and other Microsoft Office applications as well as passion and experience of working with AI tools.
• Ability to work independently, prioritize competing demands, and effectively support leaders and employees across multiple US time zones.

Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote, USA 

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.  An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $90,000 to $100,000 USD. 

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

You can apply for this role through [methods to apply (e.g., Careers website link and/or Intranet site for internal candidates).
This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.
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