Senior Manager, Business Proce

TEGNA Inc. (NYSE: TGNA) helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

Title
Senior Manager, Business Process & Broadcast Hub Operations
TEGNA’s broadcast operations hub, the TEGNA Stream Center, in Charlotte, NC seeks a Senior Manager, Broadcast Hub Operations to join our team. This leadership position is part of the team responsible for the live operation, monitoring and support of the TEGNA broadcast station group, in a single centralized environment. The ideal candidate is a self-starter, capable of working independently or as part of a team and is a proven leader. This position reports directly to the Head of Broadcast Hub Operations.

Responsibilities:
•    Manage the day-to-day operation of the TEGNA Stream Center, including leadership of supervisors and operations staff
•    Ensure the on-air integrity of multiple network programming feeds and provide immediate response to mitigate on air issues.
•    Able to perform Live On-Air duties in relation to event/operator coverage when necessary
•    Must have ability to deploy staff in strategic manner to support high profile and live events
•    Strong customer service skills are a must as collaboration with individual station General Managers are required to address concerns or issues.
•    Develop, evaluate, and implement technical and operational training initiatives
•    Implements and/or evolve policies and procedures
•    Provides timely, clear and direct feedback to employees and administers staff performance evaluations
•    Provides leadership, develops teamwork, that focuses on decision making
•    Establish and maintain effective training schedules
•    Respond to changing priorities and adjust as needed

 
Requirements:
Here's what you need:
•    BA/BS in a related field or equivalent experience
•    Proficient in Excel and the entire Microsoft Office 365 suite of tools.
•    Knowledge of and ability to use electronic equipment and computer hardware and software related to television broadcast operations, including video and audio routing equipment, file servers, remote transmitter monitoring equipment and multi-channel automation systems.
•    Ability to troubleshoot, take immediate action, and resolve broadcast issues
•    Strong customer service attributes and skills
•    Strong organization and time management skills
•    Unwavering composure in high-pressure situations
•    Acute attention to detail
•    Excellent interpersonal communication skills
•    Experience working successfully as part of a team
•    Must be willing to work in Charlotte, North Carolina
•    Must be willing and available to work flexible hours, including overnight shifts, weekends, holidays in order to meet the needs of a 24x7 operation

Desired:
•    7+ years of experience in a master control or production control room television environment
•    5 years managerial experience
•    Proven passion for media, television, and technology

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year. 

* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

EEO statement:

TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email [email protected] 

Recruiting Fraud Alert:
To all candidates: your personal information and online safety are important to us. Only TEGNA Recruiters or Hiring Managers will reach out to you regarding consideration of your application or background.  Communications with TEGNA employees will either come from a TEGNA email address with a domain of tegna.com or one of our affiliate station domains.  
Recruiters or Hiring Managers will never request payments, ask for financial account information or sensitive information such as social security numbers.