Senior Legal Operations Manager

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. 

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The Senior Legal Operations Manager is responsible for optimizing the efficiency, effectiveness, and performance of a major practice group within the Legal Department, such as Claims or Underwriting. The successful candidate for this role will be a key advisor to the practice group lead. This position involves oversight for operational process, gathering and interpreting operational reports, and working with the broader Legal Operations team to align practice group operations with the department as a whole. This position reports to the Legal Operations Director.

Job Responsibilities:

• Ensures successful delivery of operational process in line with practice group and department strategy
• Ensures work environment fosters success by providing effective leadership, coaching, and work assignments
• Develop and implement best practices to streamline workflows, align process across multiple stakeholder groups, and measure operational performance.
• Establish and improve processes for legal service delivery, ensuring alignment with business objectives.
• Implement key performance indicators (KPIs) to measure legal department efficiency and effectiveness.
• Drive continuous improvement initiatives within the legal team to enhance productivity and compliance.

• Participate in the selection, implementation, and maintenance of legal technology solutions (e.g., contract lifecycle management, e-billing, matter management, document management systems).
• Identify opportunities to automate legal processes and integrate technology to enhance efficiency.
• Ensure compliance with data privacy, security, and records retention policies.

• May manage outside counsel and legal vendor spend program, including maintaining effective outside counsel billing guidelines, law firm performance metrics, and optimizing legal spend.
• Develop strategies to optimize costs to deliver legal services while maintaining quality customer experience.

• Lead and support cross-functional initiatives involving legal, compliance, finance, HR, and other business units.
• Act as a strategic partner to the practice group lead and Legal Operations Director on strategy and planning.
• Identifies and solves complex, operational, and organizational problems leveraging resources withing or outside the department.

Education:

• Bachelor’s degree in business administration, legal studies, finance, or a related field; MBA preferred

Experience:

• 7+ years of related work experience, preferably in the insurance industry
• Strong understanding of legal technology or related solutions.
• Excellent project management skills with the ability to handle multiple priorities.
• Strong analytical, problem-solving, and communication skills.
• Ability to collaborate with senior executives and cross-functional teams.

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.