Senior Lead Communications Consultant

About the Role

We are seeking a highly skilled and proactive Senior Lead Communications Consultant to join our team. This role is critical in supporting both business-as-usual (BAU) and crisis communications in a dynamic, 24/7 environment. The ideal candidate will be a strategic thinker with exceptional writing skills, a calm demeanor under pressure, and a passion for delivering clear, timely, and impactful communications.

Key Responsibilities

• Lead the development and execution of internal and external communications strategies for critical and routine business operations.

• Serve as the primary point of contact for real-time communications during high-impact events, including after-hours and weekends as needed.

• Collaborate with cross-functional teams to ensure alignment and consistency in messaging.

• Draft, edit, and distribute communications including alerts, updates, FAQs, talking points, and executive messages.

• Monitor communication channels and feedback loops to assess effectiveness and make data-driven improvements.

• Maintain and update communication protocols and escalation processes.

• Provide coaching and guidance to junior team members and stakeholders on communication best practices.

Required Qualifications

• 7+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in corporate communications and crisis communications

• Experience in a regulated industry (e.g., healthcare, finance, utilities).

• Proven ability to manage communications in a 24/7 environment, including high-pressure or crisis situations.

• Exceptional writing, editing, and verbal communication skills.

• Strong organizational and project management skills with attention to detail.

• Experience working across time zones and with geographically dispersed teams.

• Comfortable with ambiguity and able to pivot quickly as situations evolve.

• Proactively identifies opportunities for improvement and takes initiative to implement solutions

Job Expectations

• Availability to work CST hours and provide flexible support during off-hours as needed.

Locations:

250 E John Carpenter Freeway, Irving- Texas

550 S. 4th Street, Minneapolis- Minnesota

2800 South Price Road, Chandler- Arizona

11601 N. Black Canyon Hwy, Phoenix- Arizona

800 S. Jordan Creek Pkwy, West Des Moines- Iowa

401 S. Tryon Street, Charlotte- North Carolina

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.