Senior Director Technical Architect

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Director Technical Architect in San Francisco, CA

Job Duties: Serve as a Certified Salesforce Expert, that can drive conversations with Customer Enterprise Architects and Business Stakeholders armed with best practices for Force.com enterprise architecture functions such as Security, Performance, Development Process, and Application Governance. Apply deep Salesforce expertise to recommend the optimal application, sharing, integration, and mobile design patterns while contributing to solution and enterprise architecture strategies. Lead the evaluation of business and technical requirements; drive early solution consideration around gaps/risks. Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform. Provide guidance on the application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education. Drive the creation of application and technical design documents which leverage Salesforce best practices and effectively integrate Salesforce into the customer’s infrastructure. Collaborate with Salesforce Product and Engineering to explain customer roadblocks and drive solutions based on customer requirements and product asks. Review and correcting project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. Advise and mentor diverse teams, which include customer and partner resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies. Telecommuting is permitted.

Minimum Requirements: Bachelor’s degree (or its foreign degree equivalent) in Information Technology or Textile Technology, Engineering, or a related technical discipline, and five (5) years of experience in the job offered or in any occupation in related field.  

Special Skill Requirements: (1) Executive Relationship management; (2) Analysis, design, and optimization of business processes via technology and integration; (3) Object-oriented programming; (4) relational databases; (5) SQL; (6) Enterprise Architecture; (7) Customer Relationship Management (CRM) business processes; (8) Resource Management; (9) Tracking project plans; (10) managing vendor resources. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is permitted.

Salary: $273,915.00 - $343,400.00 per annum.

Certain roles may be eligible for incentive compensation, equity, and benefits. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 15-3362. Salesforce is an Equal Opportunity & Affirmative Action Employer.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $273,915 to $343,400.For Colorado-based roles, the base salary hiring range for this position is $273,915 to $343,400.For Washington-based roles, the base salary hiring range for this position is $273,915 to $343,400.For Washington D.C based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Maryland based roles, the base salary hiring range for this position is $273,915 to $343,400.

For California-based roles, the base salary hiring range for this position is $273,915 to $343,400.For Hawaii-based roles, the base salary hiring range for this position is $273,915 to $343,400.

For Illinois based roles, the base salary hiring range for this position is $273,915 to $343,400.For Minnesota based roles, the base salary hiring range for this position is $273,915 to $343,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.