Senior Director of Product Marketing

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale.

The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster.

The Senior Director of Product Marketing – AI for Testing & Resilience and AI for Cost & Optimization is a senior leadership role responsible for one of Harness’s largest and fastest-growing businesses, driving tens of millions of dollars in pipeline and revenue.

You will operate as both a people leader and a hands-on product marketing leader, managing a team of PMMs while also serving as the individual contributor owner for key flagship products. This role reports to the Chief Marketing Officer and partners closely with Product, Sales, Analyst Relations, and executive leadership across the company.

This is a build-and-evolve role, not a maintenance role. You will help shape how product marketing operates as Harness continues to scale its AI-native platform.

• Define and evolve the positioning and narrative for AI for Testing & Resilience and AI for Cost & Optimization
• Establish clear “why we win” messaging across products, personas, and buying motions
• Influence roadmap prioritization, launch sequencing, and go-to-market strategy
• Ensure alignment across product, sales, marketing, and executive leadership

As an IC, you will directly own product marketing for:

• Chaos Engineering
• AI SRE
• AI Test Automation

This includes:

• Positioning and messaging
• Go-to-market strategy and launches
• Competitive differentiation
• Sales enablement and field readiness
• Customer proof points, demos, and case studies

You are expected to be a subject-matter expert and a trusted voice internally and externally.

• Manage and develop a team of PMMs across:
  
• Feature Management & Experimentation (FME)
• Software Engineering Insights (SEI)
• Cloud Cost Management (CCM)
  
• Set priorities, coach performance, and raise the bar on PMM craft and impact
• Ensure consistency and cohesion across narratives, launches, and GTM execution
• Scale the team and operating model as the business grows

• Drive pipeline creation, expansion, and competitive displacement across owned value drivers
• Partner closely with Sales, Solutions Engineering, and Field Marketing
• Ensure launches translate into adoption, usage, and revenue
• Treat content, demos, and events as revenue-driving assets

• Serve as a public-facing leader through customer conversations, events, and thought leadership
• Partner closely with Analyst Relations on narrative development and briefings

• 12+ years of experience in product marketing, with senior leadership experience in B2B SaaS
• Proven ability to own large product portfolios or company-level value drivers
• Comfortable operating as both a people manager and an individual contributor
• Strong executive-ready communication and storytelling skills
• Deep empathy for technical buyers (SREs, DevOps, Platform, FinOps, and Engineering leaders)
• Experience driving GTM strategy tied directly to pipeline and revenue outcomes
• Highly organized, opinionated, and execution-focused

Nice to have

• Experience with DevOps platforms, cloud infrastructure, reliability engineering, or FinOps
• Background in AI-native or data-driven products
• Experience partnering with Analyst Relations and executive stakeholders

• Remote within the U.S or Hybrid from one of our U.S offices (San Francisco, Dallas, Chicago, Boston, NYC)

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Flexible work schedule
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Monthly, quarterly, and annual social and team building events
• Monthly internet reimbursement

The anticipated base salary range for this position is between $230,000 and $255,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers. 

• Accelerating Our Mission to Bring AI to Everything After Code
• Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
• How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal
• Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
• Harness has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.