Senior Digital Account Executive

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Digital Banking Account Executive do?

As a Digital Banking Account Executive at Fiserv, you will play a pivotal role in managing digital payments and digital banking relationships with established large financial institution clients across North America. You will act as an advocate and ambassador for financial institutions using Fiserv’s best-of-breed solutions to better serve their customers. You will be committed to exceeding performance results for both the clients and Fiserv, contributing to a high-performing team and showcasing reference ability, retention through renewals, and growth in product adoption and usage.

What you will do:

As a Sr. Digital Baking Account Executive, you will be accountable to drive high levels of performance in the following areas:

• Sales of add-on products and services

• Consult with client on trends in digital payments

• Understand and be able to articulate client’s digital strategy and goals

• Support growth in product adoption & usage in collaboration with Marketing team

• Client satisfaction and retention

• Organic revenue growth

• Client relationship development / cultivating long-term trusted partnerships with client contacts

What you will need to have:

• Bachelor’s degree in business or other applicable discipline, and/or equivalent military experience.

• 8+ years of experience in client relationship management, service delivery, and/or sales to C-Level executives within the financial services industry.

• 8+ years of experience in professional communication including verbal, written, and presentation.

• Proficiency negotiating complex, multimillion-dollar contracts / renewals

• Experience developing complex account strategies and plans leading to increased client reference ability, revenue growth, sales, and end customer product usage

• Ability to travel 30-50%

What would be great to have:  

• Experience managing a mid-market (>$10B) to large (>$100B) financial institutions book of business related to digital product / service licensing, on-premise and ASP, ongoing professional services, and outsourced digital and payments technology solutions

• Experience with Fiserv systems or applications and digital payments products such as RXP, CheckFree Next, Zelle, TransferNow, and Experience Digital

• Additional certifications in banking or financial technology fields

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.

• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.

• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.

• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.

• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.

• Advance your career with training, development, certification, and internal mobility opportunities.

• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Salary Range

These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.