Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission:
We are looking for a Senior Data Engineer (SDE) to join our Data Platform team. In this role, you will own and evolve the data platform that connects producers and consumers, building the contracts, frameworks, and endpoints that ensure our data is reliable, transparent, and secure. You’ll collaborate with product engineers, analytics engineers, and other stakeholders to make Zocdoc’s data ecosystem more efficient, scalable, and compliant.
The Data Platform team focuses on data quality, governance, and lifecycle management. As a Senior Data Engineer, you’ll play a critical role in establishing standards, contracts, and tools that allow data to be responsibly shared and activated across the company.
You’ll enjoy this role if you are…
- Passionate about building the systems and frameworks that underpin data reliability.
- Excited to create data contracts and interfaces that improve collaboration between data producers and consumers.
- Motivated to design and scale data endpoints and governance processes that enable trust and transparency.
- Energized by solving challenges around data quality, discoverability, and compliance.
- Autonomous, proactive, and eager to build platforms that scale across the company.
Your day to day is…
- Owning and evolving data contracts, schemas, and frameworks that govern how data is exchanged between producers and consumers.
- Building and maintaining endpoints and tooling that streamline ingestion, validation, and discovery of data.
- Developing processes for data quality monitoring, validation, and observability.
- Partnering with product engineers, analytics engineers, and security teams to enforce standards and compliance requirements.
- Managing metadata and governance systems (e.g., Unity Catalog, Collibra, OpenMetadata) to improve discoverability and lineage.
- Supporting education and adoption of data culture and best practices across Zocdoc.
- Leveraging experience with customer data platforms (CDPs) to extend governance and activation frameworks as Zocdoc grows.
You’ll be successful in this role if you have…
- 5+ years of experience in data engineering, with a strong focus on platform, governance, or quality frameworks.
- Expertise in Python and SQL, with a track record of designing scalable pipelines and data models.
- Familiarity with data contracts, schema enforcement, and validation frameworks.
- Hands-on experience with lakehouse architectures (Databricks, Delta Lake/Iceberg) and data warehouses (Snowflake).
- Exposure to customer data platforms (Segment, mParticle, or homegrown CDPs), particularly in data development and governance contexts.
- Experience with orchestration (Dagster, Airflow) and CI/CD workflows.
- Strong communication and problem-solving skills to partner effectively with producers and consumers.
Bonus if you have…
- Experience building data quality frameworks or governance tools.
- Exposure to reverse ETL and operational activation of data.
- Familiarity with compliance frameworks for PHI/PII.
- Knowledge of metadata and lineage systems like Unity Catalog, Collibra, or OpenMetadata.
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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