Senior HR Compliance Specialist

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

As part of the Global HR Compliance team, the individual in this role will serve as a central coordinator and subject matter expert for compliance efforts related to contingent labor across multiple regions. The ideal candidate will partner with HR, Contingent Labor/Strategic Sourcing, and business leaders on contingent workforce risk mitigation, worker classification, and vendor governance.

This is a high-impact role supporting our global workforce and will be key to enhancing the compliance maturity and operational integrity of our contingent labor and compliance programs.

Global Contingent Labor Compliance

• Support compliance with global, federal, and local labor laws related to the use of contingent workers.

• Monitor developments in employment law, regulatory changes, and global best practices that impact contingent workforce management.

Policy Development & Governance

• Collaborate with cross-functional stakeholders to develop and maintain policies and procedures governing contingent workforce engagement.

• Lead periodic reviews and updates to contingent labor policy documents to ensure ongoing alignment with legal and business requirements.

• Conduct in-depth compliance related research and provide process and policy change recommendations.

• Support policy management programs.

Worker Classification & Risk Management

• Conduct independent reviews and assessments of worker classification decisions.

• Serve as a subject matter expert on co-employment risk and compliance obligations across various countries.

• Support audit preparation and respond to internal and external compliance inquiries related to contingent labor.

Vendor & Program Oversight

• Work closely with Contingent Labor and Strategic Sourcing teams to assess and onboard labor suppliers in alignment with compliance standards.

• Support and/or lead periodic supplier audits, ensuring contractual and legal compliance of third-party vendors providing contingent resources.

• May deliver training to key stakeholders on contingent labor policies, classification standards, and compliance risks.

General Compliance Responsibilities

• Participate in or support additional HR compliance initiatives and special projects as assigned.

Job Requirements:

• Bachelor’s degree in human resources/related field (Finance, Compliance, Purchasing) or equivalent experience.

• 5+ years' experience in Human Resources, compliance, or contingent labor management.

• Deep understanding of contingent labor issues, including worker classification, co-employment, and global compliance requirements.

• Strong technical system and data management aptitude.

Desirable Skills:

• Exceptional analytical and research skills with the ability to interpret complex regulatory environments.

• Ability to operate as a self-starter, managing multiple priorities independently, and driving initiatives from conception through execution.

• Knowledge of employment and labor laws in NA, EMEA, APAC, and LATAM regions.

• Experience with HCM technology (e.g., Workday).

• Strong prioritization, multi-tasking, and problem-solving skills.

• Customer Service and Team focused.

#LI-Remote

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.