Lead business process analysis and requirements gathering for a public health data modernization project. Produce process models, user stories, procurement inputs, test artifacts, and UAT support; coordinate with PMO, developers, and stakeholders, and support go-live and local stakeholder meetings.
* Candidate must be available to work on-site.
The NC Department of Health and Human Services - Division of Public Health is seeking Senior Business Analysts to support the business process and requirements analysis and implementation of Data Modernization Initiative project.
DESCRIPTION OF WORK:
The NC Department of Health and Human Services - Division of Public Health is seeking a short-team Senior Business Analyst / Technical Writer to support the business process analysis and requirement gathering towards procurement and implementation of the Data Modernization Initiative project.
RESPONSIBILITIES
• Conducts stakeholder analysis
• Conducts market research and analysis
• Identifying and documenting current and future state process workflows
• Creating User stories and acceptance criteria
• Develops Contextual diagrams, functional decomposition, and process workflows
• Develops the following documents business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
• Gathers, develops, documents and validates business, functional and technical requirements
• Perform functional and integrated testing
• Prepare and maintain project documentation and artifacts including analysis, reports and user documentation
• Works with project managers, developers, and end users to ensure application designs meet business requirements
• Create and maintain Requirement Traceability matrix
• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
• UAT support, including developing test scenarios and cases
• Supporting required system go-live activities
• Build Business, stakeholder, solution and transition requirements
• Document gap analysis
• Authors and prepares meeting minutes to be distributed to a variety of audiences
• Authors user stories, test scripts, and other Agile deliverables
• Follows PMO PM and BA methodology documentation
• Attends all PMO meetings
• Employee will perform other related work as required
• Travels in the local Raleigh area to attend meetings
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
• Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
• Strong writing and communication skills and can build relationships with both their team members and clients
• Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
• Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
• Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
• Ability to prepare and present oral and written documents clearly and concisely
• Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
• Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs
• Possess a high-level understanding in the areas of application programming, database and system design
• Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
• Understanding of Software Development Lifecycle (SDLC) concepts and process
• Knowledge of and experience with IT Service Management best practices and principles
• Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
• Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups
• Healthcare data reporting systems experience is required
Requirements
Skill
Required / Desired
Amount
of Experience
Extensive knowledge of business system analysis techniques and testing methodologies
Required
7
Years
Required
7
Years
Demonstrated experience in gathering business requirements and development of business rules and process flow.
Required
7
Years
Required
7
Years
Proven experience with business process design, definition and/or re-design.
Required
7
Years
Required
7
Years
Experience with Business Analysis methodologies and problem solving
Required
7
Years
Required
7
Years
Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project
Required
7
Years
Required
7
Years
Excellent communication skills (both verbal and written)
Required
Required
Experience in development of procurement related documents including RFP and evaluation criteria.
Required
5
Years
Required
5
Years
Demonstrable analytical skills and an attention to detail.
Required
Required
Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.
Required
Required
Experience working for State government
Highly desired
Highly desired
Healthcare related experience
Highly desired
3
Years
Highly desired
3
Years
Knowledge Creating Context Diagram and Functional decomposition
Required
5
Years
Required
5
Years
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