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EXL

Senior Assistant Vice President, Account Manager

Reposted 16 Days Ago
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Remote
Hiring Remotely in United States
160K-190K Annually
Senior level
Remote
Hiring Remotely in United States
160K-190K Annually
Senior level
Lead and mentor an account management team, develop and execute client retention and growth strategies, build strong client relationships, identify new business, collaborate cross-functionally to deliver insurance solutions, ensure SLAs and compliance, monitor market trends, and drive performance through reviews and coaching.
The summary above was generated by AI

Base Salary: $160-$190k 


We are seeking an experienced leader to join our IMU_Insurance_Insurance - Common department as a Senior Assistant Vice President. This role is crucial in driving our insurance services and solutions forward. The ideal candidate will have a proven track record in insurance account management and a passion for building strong client relationships.

Responsibilities
  • Lead and manage a team of account managers, providing strategic direction and mentorship.
  • Develop and execute account management strategies to maximize client satisfaction and retention.
  • Build and maintain strong relationships with key clients, understanding their needs and goals.
  • Identify and pursue new business opportunities within the insurance industry.
  • Collaborate with cross-functional teams to deliver innovative insurance solutions.
  • Ensure timely and accurate delivery of services, meeting client expectations and SLAs.
  • Monitor industry trends and market dynamics to stay ahead of the competition.
  • Conduct regular performance reviews and provide constructive feedback to the team.
  • Maintain a high level of professionalism and ethical standards in all client interactions.
Qualifications
  • A bachelor's degree in Business Administration, Finance, or a related field is required.
  • Minimum of 10 years of experience in insurance account management, with a proven track record of success.
  • Strong leadership and mentorship skills, with the ability to inspire and motivate a team.
  • Excellent communication and interpersonal skills, with a client-centric approach.
  • Demonstrated ability to build and maintain long-term client relationships.
  • Analytical mindset with experience in data-driven decision-making.
  • Proficiency in MS Office and CRM systems is essential.
  • Knowledge of insurance industry regulations and compliance standards.
  • Ability to work independently and manage multiple projects simultaneously.
  • A results-driven and proactive attitude, with a passion for continuous improvement.

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.

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