Senior Analyst, People Systems (Workday PATT)

You have a passion for HR and a people-first mindset. You are committed to delivering outstanding employee experiences through responsive and compassionate interactions with all levels of employees and management. You are a proactive and detail-oriented team player where no task is too small for you. You can effectively manage your time and focus on ensuring data integrity and accuracy for your projects. You can be vigilant in maintaining confidentiality and discretion at all times.

As part of Justworks, the People Systems team is charged with delivering an amazing employee experience and ensuring our People & Talent systems, tools and processes support our growing people and business needs. You will be an integral part of Justworks’ growth and success by supporting and building HR systems,  processes and ensuring they are documented and compliant, driving efficiency and solutions for the team and business. You will serve as a key point of contact for the organization’s HR systems questions and/or concerns.

• Serve as the functional owner for Workday Payroll, Absence, and Time Tracking: configuration, maintenance, and day-to-day support across all three
• Lead cross-functional PATT projects from requirements gathering through design, testing, deployment, and post-launch support, translating business needs into technical solutions and flagging process flaws or alternative approaches along the way
• Configure and maintain core PATT setup: pay components, earnings and deductions, period schedules, time entry templates and calculations, accrual and leave-of-absence rules, and business process framework and condition rules
• Partner with Payroll and Finance on payroll cycle support, including parallel testing, retro processing, and period close
• Own the twice-yearly Workday release cycle for PATT: feature review, regression testing, and adoption recommendations
• Build and maintain advanced, matrix, and calculated-field reports, dashboards, and audits that ensure data integrity within Workday and across integrated systems
• Administer role-based and domain security for PATT areas, support periodic access reviews, and build and monitor EIBs and vendor integrations in partnership with technical teams
• Serve as the escalation point for PATT system questions and cases, owning intake and resolution against team SLAs
• Document configuration decisions and SOPs, and train People Team stakeholders and end users on new or enhanced functionality
• Evaluate new technologies and maintain awareness of current Workday trends with a focus on delivery and support
• Other duties as needed based on department and/or organizational needs

As a Senior Analyst,  People Systems, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Solution-oriented - identifies the source of a question or challenge and provides the right, or a better, way of doing things.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Decision quality - makes good and timely decisions that keep the organization moving forward, relying on a mixture of analysis, wisdom, experience and judgment.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

• 4+ years of progressive, hands-on experience in People Systems, preferably within high-growth or rapidly scaling organizations
• Hands-on Workday configuration experience with deep knowledge of at least two of Payroll, Absence, and Time Tracking, and working knowledge of the third
• Experience through at least one full Workday implementation or major module deployment
• Proficiency with Workday calculated fields, advanced reporting, and EIBs
• Experience with business process framework configuration and role-based security administration
• Working knowledge of HR processes and employment law relevant to pay and time, including multi-state wage and hour, FLSA and overtime calculation, and leave laws
• Strong Excel skills for reconciliation and data validation
• Excellent attention to detail, critical thinking, and creative problem-solving skills
• A customer-centric, employee experience mentality that is eager to improve everything you touch
• Strong sense of urgency and ability to quickly prioritize in a fast-moving environment
• Excellent writing and communication skills
• Experience supporting a PEO or a multi-entity, multi-country, multi-state payroll/absence environment

The base wage range for this position based in our New York City Office is targeted at $136,500 to $165,000 per year.

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