Senior AI Architect - HR Systems & Technology

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Curious about how advanced AI can transform HR operations and employee experience? Join Spectrum as a Senior AI Analyst and play a pivotal role in designing, delivering and refining AI-driven HR solutions that streamline recruiting, onboarding, talent management and case workflows. You'll collaborate with cross-functional teams and leverage your expertise to drive impactful business outcomes across HR technology and AI products.
How You'll Make an Impact

• Translate HR business objectives into analytical plans, metrics and experiment designs to enhance AI features such as screening assist, talent matching and knowledge search
• Build and validate data pipelines, feature sets and evaluation frameworks by partnering with IT to prototype and test AI capabilities including large language models, natural language processing and recommender systems
• Define and track success metrics including time-to-hire, internal fill rate, customer satisfaction and case resolution time while monitoring model performance and user adoption
• Implement and monitor AI guardrails such as bias testing, fairness metrics, privacy, security and consent, and document model cards and decision rationale
• Collaborate with Legal and Compliance on policy adherence for data minimization, retention and access controls, and with HR Operations on change management and training initiatives
• Support vendor evaluations, proof-of-concepts and A/B tests by conducting clear analysis of return on investment and risk for AI solution decisions
• Maintain configuration guides, experiment logs and knowledge articles to ensure reproducibility and transparency in all analyses

Working Conditions

• Work in a hybrid office environment with four days onsite and one day remote per week

What You'll Bring to Spectrum
Required Qualifications
Education

• Bachelor's degree in Computer Science, Information Systems, Data Science, HR Analytics or related field

Experience

• 3+ years in AI/ML analytics, experimentation or product analytics
• 3+ years in HR technology or analytics
• 2+ years experience with HCM platforms and HR data integrations

Skills

• Strong proficiency in AI/ML fundamentals including classification, ranking, NLP, embeddings and large language model prompting and evaluation
• Hands-on experience with HCM platforms such as Workday, Oracle HCM or SAP SuccessFactors, including integrations and data governance
• Ability to design experiments, define KPIs and interpret complex data into actionable insights for non-technical stakeholders
  Proficiency with SQL, Python and languages for data preparation and analysis
• Knowledge of responsible AI practices including fairness and bias testing, privacy-preserving techniques and security controls
• Excellent communication, stakeholder management and documentation skills, with the ability to adapt in fast-paced environments and manage shifting priorities

Preferred Qualifications
Education

• Oracle HCM Cloud certification(s)

Experience

• Experience with AI algorithm creation, Agentic AI, system integrations and HCM implementations
  Skills
• Experience with LLM evaluation frameworks, prompt engineering, retrieval augmented generation and vector databases
• Experience improving HR outcomes such as reducing time-to-hire, increasing internal mobility and boosting HR helpdesk deflection
• Familiarity with MLOps/model monitoring tools and secure data handling in enterprise environments

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Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.