Owns complex accounts payable issues, resolves invoice and workflow exceptions, identifies root causes, improves NetSuite processes, analyzes AP metrics, and partners with Procurement, Operations, Finance, and leadership to improve accuracy and efficiency.
The Senior Accounts Payable Analyst serves as the primary point of ownership for complex issue resolution and process improvement within the Accounts Payable function. This role focuses on resolving high-impact invoice issues, improving workflow efficiency, and ensuring consistent adherence to process and control standards. Operating above transactional invoice processing, this position partners closely with Procurement, Operations, and Finance to identify root causes of recurring issues, standardize solutions, and maintain invoice and payment integrity. The ideal candidate is analytical, detail-oriented, and capable of driving resolution across cross-functional stakeholders.
Job requirements
Job responsibilities
Benefits
Disclaimer:
The included statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Job requirements
- Skills: NetSuite or comparable ERP experience required. Strong problem-solving and root cause analysis capabilities. Experience managing complex invoices and workflow exceptions. Advanced Excel skills (analysis, reconciliation, trend identification)
- Experience: 4–6+ years in Accounts Payable or accounting operations
- Education: Bachelor’s degree in Accounting or Finance preferred
Job responsibilities
- Advanced Exception Resolution & Issue Ownership – Serve as an escalation point for complex invoice issues. Owns issues end-to-end; identify root causes and coordinate resolution. Reduce repeat issues by identifying patterns and standardizing solutions.
- Process Optimization & Workflow Improvement – Analyze workflow bottlenecks, including invoice aging, approval delays, and rejections. Support NetSuite workflow enhancements and process standardization. Partner with AP leadership to improve processes, maximize efficiency and accuracy.
- Report, Metrics & Continuous improvement – Analyze trends in invoice aging, exception volume, approval delays, and rejection causes. Provide actionable insight to leadership on performance improvement opportunities.
Benefits
- Competitive salary and benefits package
- Opportunities for professional development and career growth.
- Collaborative and innovative work environment.
Disclaimer:
The included statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus



