Sales Support Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Great client experiences don't happen by chance. They happen when the right people create seamless connections between sales teams, clients and business partners. As a Sales Support Specialist at Global Payments, you'll play a vital role in driving those connections and creating positive outcomes that help businesses thrive.

You'll join a collaborative team that values relationships, responsiveness and continuous improvement. Working alongside sales professionals and cross-functional partners, you'll influence the client journey, create operational excellence and contribute to the growth of a global leader in payments technology.

In this role, you’ll own the processes and relationships that keep opportunities moving forward. You'll create value by delivering timely solutions, strengthening client and partner engagement, and helping sales teams focus on growth. Your impact will drive efficiency, improve client experiences and help shape the future of commerce.

• Create exceptional experiences for assigned sales professionals by serving as a trusted point of contact and driving timely, accurate solutions that keep opportunities moving forward.

• Drive operational efficiency by managing product, service and account-related requests that enable faster decision-making and stronger business outcomes.

• Build momentum throughout the sales lifecycle by identifying and resolving information gaps, ensuring opportunities progress smoothly and efficiently.

• Strengthen client relationships through proactive follow-up and engagement that reinforces confidence in Global Payments solutions and services.

• Influence account growth by facilitating statement reviews, identifying opportunities for optimization and creating meaningful conversations with clients.

• Expand business opportunities by coordinating targeted referral partner meetings and sales-focused marketing initiatives that generate new connections and growth.

• Improve the client experience by ensuring account transitions, upgrades and account closures are completed accurately and efficiently.

• Use organization, attention to detail and strong communication to create visibility, consistency and successful outcomes across sales activities.

• High School Diploma or equivalent.

• Two or more years of relevant experience in sales support, customer service, account management or a related field.

• Strong communication skills with the ability to build relationships and confidently engage with clients, partners and internal stakeholders.

• A proactive mindset with the ability to work independently, prioritize effectively and deliver results in a fast-paced environment.

• Strong problem-solving skills and sound judgment when evaluating situations and identifying solutions.

• Excellent organizational skills with a focus on accuracy, follow-through and attention to detail.

• The ability to learn new products, systems and processes quickly while maintaining a client-focused approach.

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits package that recognizes your contribution

• Opportunities to grow your skills and build your career within a global business

• Access to learning, development and on-the-job experiences that expand your expertise

• A supportive, inclusive team environment where your ideas and input matter

• Time to give back through community and charity initiatives

• A global employee assistance programme to support your wellbeing

• Recognition through a global platform that celebrates your achievements

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].