Sales Operations Specialist

ADI Global Distribution is seeking a motivated, analytical, and collaborative Sales Operations Analyst to support and optimize our sales strategy and execution. This role plays a critical part in enabling the sales organization through data-driven insights, process improvements, and technology enablement. As part of the Revenue Operations team, you will partner with cross-functional stakeholders to deliver scalable solutions that drive performance and business growth.

JOB DUTIES:

• Perform routine data collection, validation, and entry activities to support sales reporting and analytics deliverables. 
• Prepare recurring reports, basic summaries, and supporting documentation using established templates and instructions. 
• Assist in updating dashboards, KPIs, and reporting tools to help ensure data accuracy and timely completion. 
• Support forecasting, territory planning, account assignment, and target-setting activities by gathering and organizing required information. 
• Review assigned data sets for basic errors, inconsistencies, or missing information and escalate issues as needed. 
• Support senior analysts with analysis of sales performance, pipeline activity, customer trends, and product results. 
• Help document processes, report requirements, and routine user questions related to sales tools and reporting. 
• Participate in testing, training support, and other project tasks under guidance from more experienced team members. 

YOU MUST HAVE:

• 2+ years of experience in Sales Operations, Business Analysis, Revenue Operations, or a comparable analytical role.
• Strong analytical and problem-solving skills with the ability to interpret data and communicate findings effectively.
• Experience utilizing Microsoft Excel and business intelligence tools to analyze data and create reporting solutions.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities.
• Effective communication and collaboration skills with the ability to work across functional teams.

WE VALUE:

• Experience working with Salesforce or similar CRM platforms.
• Familiarity with Power BI, Tableau, SQL, Snowflake, or other reporting and analytics tools.
• Understanding of sales operations processes, reporting, forecasting, or territory management.
• Experience supporting commercial, distribution, technology, or B2B sales organizations.
• Experience working with geographically dispersed teams and stakeholders.

Tools & Tech Stack: We work with a modern stack including:

• Salesforce for CRM
• Power BI and Tableau for analytics and reporting
• PowerBI, SQL and Snowflake for data analysis
• Additional tools: Excel, Smartsheet, Microsoft

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ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

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