Sales Operations Manager

The Sales Operations Manager is a key individual contributor responsible for supporting the efficiency and effectiveness of the sales organization. This role partners closely with sales, finance, marketing, and supply chain teams to drive reporting, process improvement, customer satisfaction, and profitability. The ideal candidate combines analytical expertise with strong cross-functional communication skills to enable data-driven decision-making across the organization.

Education

• Bachelor’s degree in Business Administration, Finance, Supply Chain, or a related field required; equivalent work experience may be considered.

Experience

• 3–5 years of experience in sales operations, business operations, or a related analytical/support role.
• Experience working in a distribution, wholesale, or industrial supply environment preferred.
• Demonstrated experience with P&L analysis, forecasting, and financial modeling.
• Prior experience with ERP systems, CRM platforms, or BI/reporting tools (e.g., Cognos, TPS, or similar).

Skills & Competencies

• Strong analytical and problem-solving skills with high attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint; experience with BI/reporting tools preferred.
• Excellent written and verbal communication skills; ability to present data and findings to leadership clearly.
• Ability to manage multiple priorities in a fast-paced environment and meet deadlines consistently.
• Strong cross-functional collaboration skills; comfortable working across sales, finance, supply chain, and IT teams.
• Customer-focused mindset with a commitment to service excellence and contract compliance.
• Self-starter with the ability to work independently with minimal supervision.