Identifies and researches prospects, conducts multichannel outreach, qualifies leads, schedules sales meetings, maintains CRM records, follows up with prospects, and collaborates with sales and marketing teams to improve engagement and conversion while meeting performance goals.
We are seeking a motivated and results-oriented Sales Development Representative (SDR) to help expand our customer base and support our sales efforts. In this role, you will identify potential customers, initiate conversations, qualify prospective clients, and help create opportunities for the sales team. The ideal candidate is a confident communicator who enjoys building relationships, learning about customer needs, and working toward measurable goals.
What You'll Do
- Research and identify potential customers and business opportunities.
- Conduct outreach through email, phone, social media, and other approved communication channels.
- Introduce prospective customers to the company's products or services and communicate their value clearly.
- Qualify leads by learning about their needs, challenges, and level of interest.
- Schedule meetings or product discussions for appropriate members of the sales team.
- Maintain accurate records of outreach activities, conversations, and lead information.
- Follow up with prospective customers and maintain professional communication throughout the sales process.
- Collaborate with sales and marketing teams to support lead-generation and business-development activities.
- Monitor outreach results and help identify opportunities to improve engagement and conversion.
- Meet established activity and performance goals while maintaining a professional, customer-focused approach.
What We're Looking For
- Strong written and verbal communication skills.
- Confidence initiating conversations and building professional relationships.
- Good organizational, time-management, and follow-up skills.
- Ability to work independently and manage multiple priorities in a remote environment.
- A proactive, goal-oriented, and collaborative approach.
- Comfortable learning and using CRM systems and sales communication tools.
Preferred Qualifications
- Previous experience in sales development, business development, customer service, recruiting, or a related role.
- Familiarity with CRM platforms such as Salesforce, HubSpot, or similar systems.
- Experience with prospecting, lead qualification, or outbound communication.
- Experience working toward measurable sales or outreach goals.
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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