Provide hands-on administrative and operations support across the business: bookkeeping, inbox and calendar management, client proposals, and systems upkeep. Proactively own tasks, follow up, and improve processes within a small or remote team.
Job Description
We are looking for an organised, proactive Sales and Operations Office Administrator to support the whole team. You will keep the day to day running of the business smooth, from bookkeeping and inbox management to preparing client proposals and looking after our systems.
This is a hands-on role with real scope. The person who does it well will not simply work through a task list. They will take ownership of the function, spot what needs doing before being asked, chase things through to completion, and look for ways to make the work better over time.
What We Are Looking For
We care more about reliability, initiative and attitude than a specific CV. That said, the following will be relevant:
- Solid administrative and operations experience, ideally in a small or remote team
- Confidence across everyday business tools: Google Workspace, email and calendar, and project or CRM systems such as Asana and HubSpot, or the ability to learn them quickly
- The maturity to work well with a range of personalities and the discretion to handle sensitive matters professionally
- A proactive, ownership minded approach: someone who chases, follows up and improves things without being told
- Reliability. We are a small team and what you do, or do not do, affects everyone
All your information will be kept confidential according to EEO guidelines.
Similar Jobs
HR Tech • Information Technology • Professional Services • Sales • Software
Lead U.S. product efforts for Time Off & Attendance, owning vision, strategy, roadmap, and execution. Partner cross-functionally with Engineering, Design, Payroll, Sales, and Customer Success to build compliant, scalable workforce management and payroll integrations. Use customer research and data to define metrics, iterate, and embed AI capabilities. Serve as founding U.S. PM and work closely with global teams.
Top Skills:
AI
Big Data • Information Technology • Software • Analytics • Energy
Handle incoming owner relations calls about revenue, land, division orders, JIB, A/R, and A&P. Log inquiries in a case tracking system, follow up on unresolved issues, build client relationships, manage difficult interactions professionally, and ensure accurate, timely, friendly responses. Participate in cross-training to expand skills and improve customer experience.
Top Skills:
MS Office
Big Data • Information Technology • Software • Analytics • Energy
Answer owner relations calls about revenue, land, division orders, JIB, A/R, and A&P; log and follow up inquiries in a case system; build client relationships; provide accurate, timely, professional responses; manage difficult situations; cross-train to expand skills.
Top Skills:
MS Office
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
