Release Manager, Product Development (Remote - US)

Essential Functions:

Release Planning & Scheduling
• Own and maintain release calendars across product development portfolio.
• Define release scope, milestones, dependencies, and delivery timelines.
• Coordinate planning across development, testing, and deployment phases.
Cross‑Functional Coordination & Communication
• Act as the primary point of contact for release execution across Product, Engineering, QA, and DevOps.
• Facilitate release readiness reviews, go/no‑go decisions, and stakeholder communications.
• Ensure alignment on expectations, risks, and delivery commitments.
Quality Assurance (QA) Oversight
• Ensure testing standards, acceptance criteria, and quality gates are consistently applied.
• Confirm release documentation and approvals are complete.
Deployment Management
• Manage production deployments schedules, including coordination of release windows and sequencing.
• Ensure rollback and contingency plans are defined and tested.
• Support incident response and resolution during release activities as needed.
Risk Management
• Identify, track, and mitigate risks that could impact release timelines or quality.
• Proactively work with stakeholders to resolve issues and escalate blockers as appropriate.
• Drive continuous improvement of release processes to reduce risk over time.
CI/CD Optimization
• Partner with DevOps on release automation practices and ensure effective use of CI/CD pipelines.
• Partner with DevOps to improve reliability, repeatability, and speed of deployments.
• Promote best practices for feature flagging and controlled rollouts (e.g., LaunchDarkly).
Early Adopter Program Management & Scaling
• Partner with Product, Engineering, Client Success, and GTM teams to support the execution of early adopter and limited‑release programs.
• Coordinate release planning, feature enablement, and deployment sequencing for early adopter cohorts.
• Ensure controlled rollout practices are followed, including feature flagging, access management, and rollback readiness.
• Support the transition of features from early adopter programs into broader general availability (GA) releases.

• Help define and improve scalable processes, tooling, and governance to support growth of early adopter programs without increasing release risk.

• Contribute to continuous improvement of early access frameworks to balance speed, quality, and client experience.

Post-Release Monitoring & Improvement
• Monitor post‑release performance and stability.
• Contribute to ongoing improvements in release management, tooling, and governance.

Minimum Qualifications:

Bachelor’s degree in Computer Science, Information Technology, Business or a related field.
Proven experience working in Product Development environments.
Experience supporting SaaS‑based software products.
Strong understanding of Agile methodologies and modern SDLC practices.
Hands‑on experience using Jira for planning, tracking, and release coordination.
Solid understanding of CI/CD concepts and DevOps collaboration models.
Excellent communication, project management, and organizational skills, with the ability to coordinate across technical and non‑technical teams.

Preferred Qualifications:

Experience working in health technology or regulated software environments.
Prior ownership of release management for multi‑team or multi‑product portfolios.
Experience with feature flag and release management tools (e.g., LaunchDarkly).
Demonstrated ability to lead teams through high‑pressure deployment schedules.
Strong problem‑solving skills with a proactive, solutions‑oriented mindset.
Experience using and enabling agentic AI capabilities within the Product Development Lifecycle (PDLC), including AI‑assisted planning, testing, release validation, monitoring, or operational workflows.
Familiarity with applying AI‑driven automation to improve release quality, reduce manual effort, accelerate feedback loops, and support scalable delivery practices.

Working Environment/Physical Demands

100% Remote
Activities require a significant amount of work in front of a computer