QA Project Manager, PMO

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

As a QA Project Manager on the Netflix Games QA team, you will help drive the best practices for internal development teams as well as overall publishing teams.  You will help define world-class frameworks for process and reporting, working closely with stakeholders to incorporate core principles when it comes to delivering quality gaming experiences. You will partner with cross functional teams across the Netflix Games organization to identify and address opportunities for improvement initiatives within the Quality Assurance team, including central groups like Compatibility and Compliance.

This role requires the ability to distill various versions of core QA processes and workflows into base frameworks for facilitating common definitions, tracking, and reporting.  Additionally, the QA PM will work with various stakeholders to define, drive, and report on group initiatives aimed at improving Quality Assurance for Netflix Games.  The ability to articulate success criteria and focus on commonality among differing genres and platforms is a key element of the role. 

Responsibilities:

• Identifying, documenting, and sharing best practices for Netflix Games QA by collaborating with internal teams as well as 2nd and 3rd party developers

• Identifying and facilitating individual and team skills growth through various forms of training

• Identifying, defining, and documenting key performance indicators useful for delivering top-tier games

• Identifying, investigating, and implementing new tools and process to streamline QA effectiveness

• Creating and maintaining central dashboards for reference by teams and general leadership

• Tracking and reviewing progress of various assigned initiatives throughout the year

• Partnering with project and program managers across functions to contribute to a general game development framework with a focus on QA involvement

• Partnering with Release Management to improve and maintain effective and efficient information sharing with Informed Captains of games

• Partnering with various teams within QA to audit and improve third party engagement

Requirements:

• 5+ years of experience in QA (games preferred)

• Minimum 2 years of experience with mobile

• 4+ years of experience in leadership roles

• 4+ years of experience in software project management

  • Multiple styles of project management (Agile, Waterfall, Kanban, etc…) preferred

  • Exposure to Program Management preferred

•  Excellent communication skills among cross functional teams

Bonus Skills:

• Experience with multiple concurrent projects

• Experience with live title support

• Experience with training

• Experience with or technical aptitude

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $130,000-$190,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.