QA Duplicate Promoted — DISTRO-326

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty coverages, and converts prospects into policyholders. The role includes paid licensing and training, customer relationship development, sales closing, and representing Liberty Mutual. Employees work remotely on a fixed weekday and weekend schedule and must maintain a dedicated home workspace with wired high-speed internet.

Leads Feedonomics’ overall marketing strategy, including demand generation, product marketing, brand, customer advocacy, retention, pipeline, and revenue ownership. Oversees marketing P&L, budget allocation, go-to-market strategy, executive communication, and cross-functional alignment with Sales, Product, Finance, and Customer Success. Builds and scales a senior marketing organization, develops leaders, strengthens brand positioning, drives customer advocacy, and improves retention and expansion revenue.

Build and own Riot’s governance program, including the ISO 27001:2022 documentation framework, enterprise policy library, regulatory horizon scanning, contracts management, third-party risk management, and framework mappings across SOC 2, SOX, NIST CSF, and applicable regulations. The role drives policy adoption, attestation, vendor due diligence, contract risk workflows, and alignment of site-level operational, physical security, and environmental policies.