QA Analyst

Job Description:

Who We Are:

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

• 6,000+ customers worldwide
• 1,600+ employees globally
• 17 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA.

The Role:  

Cart.com is looking for a detailed-oriented Quality Assurance Analyst who will support the needs of our rapidly-growing team. The QA Analyst works within our Delivery business unit which focuses on the implementation of brands to Cart’s eCommerce platform (Cart Online Store).

This role will be responsible for designing and supporting the execution of quality assurance and testing plans for the project team(s) they support. The ideal candidate will posses a detailed understanding of how, when, and why to preform QA testing activities across the software development lifecycle, analyzing test strategies, developing test plans and processes, and specifying entry and exit conditions for activities.  

What You’ll Do:

• Read and understand code to derive testing steps, necessary regression tests, identify risks, etc.
• Navigate GIT version control and merge pull requests to test environments.
• Perform testing of web, mobile, and command line applications.
• Validate that user expectations are achieved during the testing process.
• Review user requirements documents to ensure that requirements are testable. 
• Deliver effective presentations to both technical and less-technical audiences, including running defect reviews, product demonstrations, and training.   
• Contribute to quality inspections of requirements, designs, data to be used by the product, and technical specifications, to determine fitness for use and where changes or clarifications are required. Producing summaries of inspections and documentation using precise technical descriptions.    
• Identify relevant resources related to work, acquire competence in new subject areas quickly, and engage in knowledge sharing.   
• Be knowledgeable and appreciative of the contributions of all roles, with ability to speak to their value, and demonstrate multiple perspectives in work performed.    

Who You Are:

• Ability to conduct software quality assessments in any of the following areas: accessibility (to WCAG 2.1 Level AA), site performance (profiling, load testing), content performance (UX, analytics, SEO, SMO), data privacy (GDPR, GLBA, HIPAA, PCI, SOX), or security (reviews, penetration testing).    
• Deep experience in web application testing, including highly-trafficked public-facing sites with fully responsive user interfaces.    
• Experience in the execution of quality assurance and testing within Agile methodologies, including Scrum and Kanban.    
• Complementary skills to support software development and consulting teams, such as an ability to automate portions of testing workflows, perform multiple forms of analysis, and deliver attractive demos of the product.    
• Understanding of best practices of web design and development.    
• Understanding of how web products fit within broader customer experiences (CX).    
• Creativity to recognize opportunities to improve product quality and the ability to package them in ways that will resonate with product owners.    

What You’ve Done:

• 3+ years of work experience guiding development teams through execution of quality assurance and testing activities for web sites. Candidates with limited experience guiding teams will be considered if a substantial scope is met of the preferred skills/experience.  
• Web development, scripting, API testing, and data experience including:
  • Front-end (HTML, CSS, and JavaScript)
  • Back-end (any of Java, PHP, Python, Ruby, Perl)
  • Apache Web Server
  • API testing (cURL, REST, SOAP)
  • Caching (CDNs)
  • Regular expressions
  • Query languages (Query DSL, SQL)
  • Extract transform load (ETL)
  • Common data formats (XML, JSON)

Nice to Haves: 

• Knowledge of a PHP framework such as Symfony
• Bachelor’s degree in the fields of engineering, design, technical writing, or information and library science or related fields  
• Experience that supports peer-mentorship and projects involving consulting, such as advanced education that’s applicable to consulting or teaching experience.   
• Evidence of community engagement such as supporting meetups, workshops, conferences, bootcamps, or industry events.   

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

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Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.