Senior Quality Assurance Analyst

Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. 

Applicants must already be legally authorized to work in the U.S.  Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.

JOB DUTIES: Install, configure and maintain customer quality assurance (QA) environments. Perform testing activities for new customer implementations and ongoing customer change requests, ensuring deliverables are timely and high quality. Ensure QA best practices are followed. Assist in onboarding/mentoring new QA resources to the team. Participate within the assigned team to ensure quality deliveries within targeted timeframes based on work effort and allocation. Define, develop, maintain and execute test scripts ensuring functional requirements are met. Test and sign-off on releases. Set-up, install, test, and maintain QA environments, and test data. Coordinate with internal resources to clarify requirements, specifications and issues. Review test scripts, and manage test cycles. Manage defects and QA artifacts through an online tracking tool.    

SALARY: $120,500 to $130,000/yr. LOCATION: 3803 West Chester Pike, Suite 105, Newtown Square, PA 19073. * 100% remote position.

REQUIREMENTS: Bachelor’s degree or equivalent in Computer Science, Computer Information Systems or related field of study and 5 years of progressive experience in software quality assurance. Employer will accept a Master’s degree or equivalent in Computer Science, Computer Information Systems or related field of study and 1 year of experience in software quality assurance, in lieu of Bachelor’s degree or equivalent and 5 years of progressive experience.

Applicants must have demonstrated experience with:

Software QA best practices, testing and validation concepts; Software QA within healthcare industry; Healthcare claim processing; Reading and analyzing Rule Specs, RCCQ (rules configuration and criteria questionnaire) requirement documents, to apply the rule functionality and customization into Test Design; Reading and analyzing the CR (customer requirement) documents, to create test cases for the changes being requested; Designing and building test cases using the Rule Spec, RCCQ (rules configuration and criteria questionnaire) or CR (customer requirement)  documents; Executing test cases and comparing Outbound Results with expected results; Processing XML files using manual Claim Submission tools and Fitnesse Automation tool (an OpenSource Automation tool); Managing Defect triage process with development team and retesting Defect Fixes; Troubleshooting technical issues relating to the testing process, including: Windows server maintenance, application upgrades and maintenance, updating and refreshing data in the database, windows server/IIS/Integration layer maintenance and troubleshooting; and Working with command line utilities, remote desktop clients, Windows services and XML (Extensible Markup Language).  

CONTACT:  To apply email resume to Color Employer, LLC (operating as Lyric AI) at [email protected] referencing job code #PB-0810. EOE

The US base salary range is: $120,500 to $130,000/yr. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. EOE.

***The US base salary range for this full-time position is:

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.